YourHolidayClaims is concerned to learn that a number of recent guests at the Hotel BlueBay Grand Esmeralda have reported suffering from outbreaks of illness at the four-star Mexican resort.
If poor hotel standards have contributed to your package holiday illness within the last three years, then you could be entitled to up to £43890 in compensation!
To reveal whether or not you are entitled to make a claim, contact our team now by calling 0330 100 2851.
Or you can also request a call-back from our team by completing our quick and easy online enquiry form.
âAvoid this resort at all costsâ: Guests file complaints against Hotel BlueBay Grand Esmeralda
- Holidaymakers still suffering from illness symptoms on return home
- Wedding holiday ruined as groom âmissed his entire wedding reception” as a result of falling ill
- Guests heavily critical of the resorts food quality and hygiene
Just last week, recently-returned holidaymakers contacted YourHolidayClaims reporting to still be suffering from illness symptoms as a result of their stay at the four-star Mexican hotel, BlueBay Grand Esmerelda.
Other afflicted guests have taken to the hotel reviewing website TripAdvisor, to express their concerns regarding hygiene standards at the Hotel BlueBay Grand Esmeralda.
In a particularly concerning report, one holidaymaker from Canada issues fellow travellers with a âwarningâ, and goes on to comment on how are large percentage of their party succumbed to illness.
They claimed:
âMORE THAN HALF of us got sick at this resort.
âThe groom ⦠literally missed his entire wedding reception and barely made it through the ceremony because he was so sick and couldnt leave his room”.
Furthermore, another former guest revealed:
â[I] contracted a form of E. coli from the food.
âThe restaurants are nothing to get excited about and most days food is recycled from meal to mealâ.
Pool hygiene is also highlighted as an area for concern by several guests, with numerous reports of broken tiles and cut toes being reported by holidaymakers.
YourHolidayClaims expert opinion
âIn 2015, we first reported that guests were complaining of poor hygiene standards at the Hotel BlueBay Grand Esmeralda.
âIt is disappointing to see that holidaymakers are once again raising concerns and I sincerely hope that the issues raised in the reports are addressed quickly before more Mexican holidays are ruined by illness.
âAt YourHolidayClaims our helpline remains open to anyone who has suffered from illness on a package holiday within the last three years. Our expert staff can advise you on the merits of you case and guide you through the claims processâ.
Anne Thomson
Head of Travel Law at YourHolidayClaims
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