Holidaymakers left feeling blue at Hotel BlueBay Grand Esmeralda

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Holidaymakers left feeling blue at Hotel BlueBay Grand Esmeralda

YourHolidayClaims is concerned to learn that a number of recent guests at the Hotel BlueBay Grand Esmeralda have reported suffering from outbreaks of illness at the four-star Mexican resort.

If poor hotel standards have contributed to your package holiday illness within the last three years, then you could be entitled to up to £43890 in compensation!

To reveal whether or not you are entitled to make a claim, contact our team now by calling 0330 100 2851.

Or you can also request a call-back from our team by completing our quick and easy online enquiry form.

“Avoid this resort at all costs”: Guests file complaints against Hotel BlueBay Grand Esmeralda

  • Holidaymakers still suffering from illness symptoms on return home
  • Wedding holiday ruined as groom “missed his entire wedding reception” as a result of falling ill
  • Guests heavily critical of the resorts food quality and hygiene

Just last week, recently-returned holidaymakers contacted YourHolidayClaims reporting to still be suffering from illness symptoms as a result of their stay at the four-star Mexican hotel, BlueBay Grand Esmerelda.

Other afflicted guests have taken to the hotel reviewing website TripAdvisor, to express their concerns regarding hygiene standards at the Hotel BlueBay Grand Esmeralda.

In a particularly concerning report, one holidaymaker from Canada issues fellow travellers with a “warning”, and goes on to comment on how are large percentage of their party succumbed to illness.

They claimed:

“MORE THAN HALF of us got sick at this resort.

“The groom … literally missed his entire wedding reception and barely made it through the ceremony because he was so sick and couldnt leave his room”.

Furthermore, another former guest revealed:

“[I] contracted a form of E. coli from the food.

“The restaurants are nothing to get excited about and most days food is recycled from meal to meal”.

Pool hygiene is also highlighted as an area for concern by several guests, with numerous reports of broken tiles and cut toes being reported by holidaymakers.

YourHolidayClaims expert opinion

“In 2015, we first reported that guests were complaining of poor hygiene standards at the Hotel BlueBay Grand Esmeralda.

“It is disappointing to see that holidaymakers are once again raising concerns and I sincerely hope that the issues raised in the reports are addressed quickly before more Mexican holidays are ruined by illness.

“At YourHolidayClaims our helpline remains open to anyone who has suffered from illness on a package holiday within the last three years. Our expert staff can advise you on the merits of you case and guide you through the claims process”.

Anne Thomson
Head of Travel Law at YourHolidayClaims

Start your no win, no fee claim today

YourHolidayClaims handle all claims for compensation on a no win, no fee basis. This means that whatever the result of your case, you will never be left out of pocket.

So get your risk-free claim on track today, by calling 0330 100 2851 now.

Or if you cant discuss your claim on the phone right now, you can request a call back by answering a few questions on our online contact form.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymakers left feeling blue at Hotel BlueBay Grand Esmeralda