Holidaymakers “violently ill” at the Sonesta Beach Resort

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Your Holiday Claims have been contacted by British holidaymakers who have fallen ill on holiday at the Sonesta Beach Resort in Egypt.

One couple, who visited the hotel in June 2014, fell ill during their stay and continued to suffer symptoms of illness on their return home.

In May 2014 we commented on reported outbreaks of illness at the Sonesta Beach Resort. One guests stated that their stay at the hotel was “like being in a prison”.

Visitors to the hotel have continued to comment on TripAdvisor after suffering sickness and stomach cramps.

A holidaymaker from Leeds said: “On the 4th day I came down with a stomach bug. Were still unsure whether it was the pool water or some salad I tried at the Casablanca restaurant. I still cant stomach anything more than breads, pasta etc. “

“My friends also became ill but recovered a week later. Its a shame, because otherwise I would have recommended this place highly.”

Another visitor to the Sonesta Beach Resort from Glasgow stated that the illness they suffered continued on their return to the UK.

They commented: “Both my partner and I became ill during the holiday. We have been home 48 hours and I am still violently ill with an upset stomach and sickness.

“I think this may be due to ice in the drinks or the way the salad was washed. Also, there are a lot of flies around the restaurant and the food was never piping hot.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, said: “Illnesses such as these not only ruin the holiday but can also lead to holidaymakers incurring extra expense if they have to take time off work on their return to recover.”

“It would appear that there may have been a problem with the water at the Sonesta Beach and I would always recommend that holidaymakers only drink bottled water and avoid ice in drinks. This may help to reduce the risk of falling ill whilst on holiday.”

“However, holidaymakers are reliant on the hotel ensuring that high food and hygiene standards are adopted and that food is always prepared correctly.”

“If anyone has suffered a holiday illness at the Sonesta Beach Resort, I would urge them to contact myself or a member of the holiday claims team. We can answer any questions that you may have and offer expert advice on the claims process.”

Contact Your Holiday Claims

Our holiday claims expert have over 50 years combined experience handling holiday illness compensation claims. We have the background knowledge and expertise to ensure that you receive the best possible outcome for your claim.

For more information on how you can make a successful claim for compensation, contact Your Holiday Claims today.

Call us free on 0330 100 2851, or simply complete the online contact form below and we will be in touch with you as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymakers “violently ill” at the Sonesta Beach Resort
Shaun Starr