Holidaymakers struck by “gastric” illness at the MedPlaya Hotel Riviera in Benalmadena, Spain

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Here at Your Holiday Claims we are reading reports on review site TripAdvisor of gastric illness at the MedPlaya Hotel Riviera in Benalmadena, Spain.

British holidaymakers have been affected by outbreaks of illness at the hotel thought to be caused by poor food hygiene standards.

One return visitor described their stay as the “holiday from hell” after falling ill during their stay.

The holidaymaker reported that their winter getaway was ruined as they began to experience symptoms including “bad stomach pains and diarrhoea”.

They added that, for six days, they were unable to “eat more than a piece of bread” at the all-inclusive hotel. As they returned home, they continued to be affected by a “gastric” illness.

Others have described the food served at the MedPlaya Hotel Riviera as “desperately basic”.

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, said of the reports: “Not only can contracting a gastric illness abroad ruin a holiday, but it can also be an incredibly distressing experience for holidaymakers.

“It is vital that high standards of food preparation and hygiene are maintained within all holiday hotels in order to prevent such outbreaks of illness from occurring.

“If an illness was caused as result of fault on the part of a holiday hotel, the tour operator may be liable. At Your Holiday Claims we can help you obtain compensation for the illness you have suffered, the loss of enjoyment of your holiday and any out of pocket expenses incurred as a result of the illness.”

MedPlaya Hotel Riviera compensation claims

If your holiday has been ruined by illness at the MedPlaya Hotel Riviera, you may be able to make a successful claim for compensation.

With over 50 years combined experience within the travel law industry, our dedicated holiday claims team is here to help you. They are available to answer any questions you may have on the claims process and offer the advice that you need.

To receive a free, no obligation initial consultation call us today on 0330 100 2851 or simply complete the online contact form to arrange a quick call-back.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymakers struck by “gastric” illness at the MedPlaya Hotel Riviera in Benalmadena, Spain