Holidaymakers spend New Years Eve in HOSPITAL after falling ill at The Grand at Moon Palace

sick sid
Holidaymakers spend New Years Eve in HOSPITAL after falling ill at The Grand at Moon Palace

The legal specialists here at YourHolidayClaims have recently been made aware of a suspected food poisoning outbreak The Grand at Moon Palace resort in Mexico.

If your dream package holiday has also been short lived because of an illness which lasted for at least seven days, then you could be entitled to thousands of pounds in holiday illness compensation!

So discover whether or not you can launch a claim today, by calling our dedicated holiday illness helpline on 0330 100 2851.

Or if you are unable to contact us over the phone right now, you can arrange for us to contact you at a more suitable time by heading over to our online enquiry form.

“Beware what you eat”: Food poisoning outbreak reported at The Grand at Moon Palace

  • Numerous recent guests of the Cancun hotel reportedly succumb to illness
  • Poor room and food hygiene held responsible for the outbreak by some
  • One guest forced to spend New Years Eve in hospital after suffering from severe dehydration

Our dedicated travel law team have found numerous online reports, which suggest that poor hotel hygiene has contributed towards multiple illnesses at The Grand at Moon Palace resort.

Dismayed holidaymakers have taken to TripAdvisor to comment on the problems they experienced at the Thomas Cook promoted hotel, including one January 2018 visitor who revealed:

“Quite frankly, [this is] the reason why this resort doesn’t get a 5 star review.

“At the end of the second day, my wife started to feel ill. She went back to the room to lay down. She then started to vomit, have diarrhoea and terrible intestinal cramps during the night.

“She was knocked out and stayed in bed during the entire next day. As me and my kids didn’t get sick we started to wonder what would have caused this [?]

“It wasn’t water because we all 4 brushed our teeth with the tap water. We came to the conclusion that the only thing that my wife ate that hasn’t been shared with the rest of the family was Sushi at the main buffet.

“As you can see in other reviews, we were not the only one who faced this issue”.

Worryingly this poster was correct, as further reviews reveal that additional visitors of The Grand at Moon Palace have also had their stays marred by sickness. Another affected guest warns others to “listen to the reviews”, before claiming:

“This is the WORST vacation I have ever been on (and I get 7 weeks vacation a year).

“Room cleaning was a joke. 2 days without fresh linen. We ran out of toilet paper in BOTH ROOMS during our stay”.

“Everyone in the family got sick and we spent New Years Eve in a Mexican Hospital as one family member had bloody diarrhoea, [a] fever of 103 and dehydration (the rest of us thankfully got this to a much lesser extent).

“I could have saved myself thousands by listening to the reviews…and you should too”.

Our specialists view

“It has come to our attention that many recent visits to The Grand at Moon Palace resort in Cancun Mexico have unfortunately been reportedly halted by outbreaks of sickness.

“To have a holiday ruined at any given time can be a very distressing period for those involved, but when illness strikes during a festive holiday the ordeal can become w whole lot more stressful.

“It is crucial that those who have had their package holiday ruined within the last three years remember that they dont have to suffer in silence. If sickness has struck you on holiday then get in touch with the experts here at YourHolidayClaims today.

Leigh Carroll
Litigation Executive at YourHolidayClaims

Dont delay, claim today!

Here at YourHolidayClaims, we are fully aware how straining it is when your hard earned holiday is spoiled by sickness. This is why we have made the process of making a claim for our clients as simple and as hassle free as possible!

To begin your journey to justice today, simply provide our team with a few details regarding your case and launch your claim online.

Alternatively, you can also discuss your claim directly with one of our specialist legal advisors by calling 0330 100 2851 now.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
Contact Us Today
Contact Us Today

The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
Start your claimtoday! See ourSuccess Stories

Notice: Undefined variable: post in /home2/holidayclaims/3D7OC2L8/htdocs/wp-content/plugins/mfm-schema/inc/schemaoutput.php on line 116

Notice: Trying to get property 'ID' of non-object in /home2/holidayclaims/3D7OC2L8/htdocs/wp-content/plugins/mfm-schema/inc/schemaoutput.php on line 116
Holidaymakers spend New Years Eve in HOSPITAL after falling ill at The Grand at Moon Palace
Daniel Groves