The legal specialists here at YourHolidayClaims have recently been made aware of a suspected food poisoning outbreak The Grand at Moon Palace resort in Mexico.
If your dream package holiday has also been short lived because of an illness which lasted for at least seven days, then you could be entitled to thousands of pounds in holiday illness compensation!
So discover whether or not you can launch a claim today, by calling our dedicated holiday illness helpline on 0330 100 2851.
Or if you are unable to contact us over the phone right now, you can arrange for us to contact you at a more suitable time by heading over to our online enquiry form.
âBeware what you eatâ: Food poisoning outbreak reported at The Grand at Moon Palace
- Numerous recent guests of the Cancun hotel reportedly succumb to illness
- Poor room and food hygiene held responsible for the outbreak by some
- One guest forced to spend New Years Eve in hospital after suffering from severe dehydration
Our dedicated travel law team have found numerous online reports, which suggest that poor hotel hygiene has contributed towards multiple illnesses at The Grand at Moon Palace resort.
Dismayed holidaymakers have taken to TripAdvisor to comment on the problems they experienced at the Thomas Cook promoted hotel, including one January 2018 visitor who revealed:
âQuite frankly, [this is] the reason why this resort doesn’t get a 5 star review.
âAt the end of the second day, my wife started to feel ill. She went back to the room to lay down. She then started to vomit, have diarrhoea and terrible intestinal cramps during the night.
âShe was knocked out and stayed in bed during the entire next day. As me and my kids didn’t get sick we started to wonder what would have caused this [?]
âIt wasn’t water because we all 4 brushed our teeth with the tap water. We came to the conclusion that the only thing that my wife ate that hasn’t been shared with the rest of the family was Sushi at the main buffet.
âAs you can see in other reviews, we were not the only one who faced this issueâ.
Worryingly this poster was correct, as further reviews reveal that additional visitors of The Grand at Moon Palace have also had their stays marred by sickness. Another affected guest warns others to âlisten to the reviewsâ, before claiming:
âThis is the WORST vacation I have ever been on (and I get 7 weeks vacation a year).
âRoom cleaning was a joke. 2 days without fresh linen. We ran out of toilet paper in BOTH ROOMS during our stayâ.
âEveryone in the family got sick and we spent New Years Eve in a Mexican Hospital as one family member had bloody diarrhoea, [a] fever of 103 and dehydration (the rest of us thankfully got this to a much lesser extent).
âI could have saved myself thousands by listening to the reviewsâ¦and you should tooâ.
Our specialists view
âIt has come to our attention that many recent visits to The Grand at Moon Palace resort in Cancun Mexico have unfortunately been reportedly halted by outbreaks of sickness.
âTo have a holiday ruined at any given time can be a very distressing period for those involved, but when illness strikes during a festive holiday the ordeal can become w whole lot more stressful.
âIt is crucial that those who have had their package holiday ruined within the last three years remember that they dont have to suffer in silence. If sickness has struck you on holiday then get in touch with the experts here at YourHolidayClaims today.
Leigh Carroll
Litigation Executive at YourHolidayClaims
Dont delay, claim today!
Here at YourHolidayClaims, we are fully aware how straining it is when your hard earned holiday is spoiled by sickness. This is why we have made the process of making a claim for our clients as simple and as hassle free as possible!
To begin your journey to justice today, simply provide our team with a few details regarding your case and launch your claim online.
Alternatively, you can also discuss your claim directly with one of our specialist legal advisors by calling 0330 100 2851Â now.