Holidaymakers left with bad Memories at Memories Varadero Beach Resort

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Recent holidaymakers have condemned Memories Varadero Beach Resort in Cuba as “the worst holiday of my life”.

The all-inclusive, four star Resort is promoted by Thomas Cook. The Resort features “an abundance of activities, restaurants and bars to while away the days”.

Despite a guest praising the Resort as being beautifully presented and the staff for their pleasantries, the food came under fierce criticism. “The food was the worst I have ever had” she said.

“The meat in the bins was tough, yet the meat being served at food stations was raw and both cooked and raw meat was being handled with the same utensils”.

The guest claims to have suffered sickness, insinuating cause through poor food hygiene. “My mother was sick for three mornings out of seven, always after breakfast. I was sick one morning and have suffered stomach ache consistently since our holiday”.

“I would not reside at this Resort again unless management undergo substantial effort to correct the food issues” she concluded.

Another holidaymaker who had travelled to Cuba as a group of twenty-five claimed “seven of our group became sick during our one week stay – the only saving grace was the coffee”.

Experienced solicitor at Your Holiday Claims, Tracy Stansfield commented on the rising reports “It is concerning to learn of holidaymakers suffering sickness during their time at Memories Varadero Beach Resort”.

“It is imperative that hotel management and Thomas Cook make every effort to correct the issues in order to prevent potential outbreak among an all-inclusive resort”.

“Any holidaymakers who are returning from Memories Varadero Beach Resort and suffering symptoms of sickness, I would urge to seek medical advice and additionally contact our team and discover whether you are entitled to compensation”.

Start Your Holiday Claims today

If you have suffered symptoms relating to food poisoning including sickness and diarrhoea, contact our team of experienced travel law solicitors and find out if you are entitled to claim compensation.

Our dedicated team have 50 years combined experience within the travel law industry and are on hand to offer you the best advice and entitlement processing a claim.

Start your claim today! Call us on 0330 100 2851 or complete our online contact form and a member of our legal team will be in touch with you.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymakers left with bad Memories at Memories Varadero Beach Resort