Your Holiday Claims are currently receiving enquires from British holidaymakers who have fallen ill whilst staying at the Aqua Fantasy Aquapark Hotel & Spa in Turkey.
One guest contacted us after a family member required hospital treatment after becoming unwell during their stay in September 2014.
Another party of 11 reported that all of their party were ill during their Turkish getaway which was booked with tour operator Thomson.
Other British holidaymakers have also reported falling ill with sickness and diarrhoea at the Aqua Fantasy Aquapark Hotel & Spa.
One visitor commented on TripAdvisor: “The bar staff rinse all the glasses in their own tap water before putting them back on the shelves. [This is] probably the reason why my partner has been ill with diarrhoea for the majority of our stay.”
Others have reported contracting gastroenteritis at the hotel, stating: “A lot of people had stomach problems, mainly diarrhoea.”
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the reports of illness: “The enquiries we have received relating to the Aqua Fantasy Aquapark Hotel & Spa are concerning.”
“Gastroenteritis is an intestinal infection which commonly causes symptoms of sickness, diarrhoea, and stomach cramps. Being ill can very easily ruin a holiday and may also result in holidaymakers requiring medical attention.”
“I would urge anyone who has fallen ill during their stay at the Aqua Fantasy AquaPark Hotel & Spa in Turkey, to contact myself or a member of our holiday claims team for expert advice on all aspects of the claims process.”
Contact Your Holiday Claims
For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today.
Our dedicated holiday claims team has over 50 years’ combined experience within the travel law industry.
To receive a free, no obligation initial consultation, call today on 0330 100 2851 or simply complete the online contact form and we will be in touch as soon as possible.