Holidaymakers hospitalised at the Aqua Fantasy Aquapark Hotel & Spa, Turkey

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Your Holiday Claims are currently receiving enquires from British holidaymakers who have fallen ill whilst staying at the Aqua Fantasy Aquapark Hotel & Spa in Turkey.

One guest contacted us after a family member required hospital treatment after becoming unwell during their stay in September 2014.

Another party of 11 reported that all of their party were ill during their Turkish getaway which was booked with tour operator Thomson.

Other British holidaymakers have also reported falling ill with sickness and diarrhoea at the Aqua Fantasy Aquapark Hotel & Spa.

One visitor commented on TripAdvisor: “The bar staff rinse all the glasses in their own tap water before putting them back on the shelves. [This is] probably the reason why my partner has been ill with diarrhoea for the majority of our stay.”

Others have reported contracting gastroenteritis at the hotel, stating: “A lot of people had stomach problems, mainly diarrhoea.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the reports of illness: “The enquiries we have received relating to the Aqua Fantasy Aquapark Hotel & Spa are concerning.”

“Gastroenteritis is an intestinal infection which commonly causes symptoms of sickness, diarrhoea, and stomach cramps. Being ill can very easily ruin a holiday and may also result in holidaymakers requiring medical attention.”

“I would urge anyone who has fallen ill during their stay at the Aqua Fantasy AquaPark Hotel & Spa in Turkey, to contact myself or a member of our holiday claims team for expert advice on all aspects of the claims process.”

Contact Your Holiday Claims

For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today.

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry.

To receive a free, no obligation initial consultation, call today on 0330 100 2851 or simply complete the online contact form and we will be in touch as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymakers hospitalised at the Aqua Fantasy Aquapark Hotel & Spa, Turkey