Holidaymakers fall ill with diarrhoea and sickness at the Pegasos World Hotel

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Holidaymakers staying at the Pegasos World Hotel have complained on TripAdvisor of falling ill whilst at the hotel.

The Pegasos World Hotel is a 4 star all inclusive hotel promoted by First Choice. The hotel is situated in Side, Turkey. The property enjoys a beachfront location, 4 restaurants, swimming pool with waterslides and sauna.

Many holidaymakers at the hotel have fallen ill with “sickness and diarrhoea.”   The reviews seem to blame the food quality and hygiene and also stated “this had to have come from the hotel as we hadnt been anywhere else!” Visitors symptoms have ranged from a few days to over 9 days.

Guests at the hotel have complained of the alcoholic drinks being watered down and served in plastic cups. Visitors have also said in their reviews that the plastic cups were often re-used and not cleaned correctly.

Many observations have been made with regard to the drinks served, such as:

“Sometimes you could taste the previous drinkers flavour of drink”

“I had a piece of lettuce floating in my new drink.”

“Check the plastic cups they put your drink in as they were often dirty.”

Remarks have also been made about the food served, stating “the worst I have experienced” and “flies on the food in the restaurants, drove me insane!!”

Tracy Stansfield, an experienced solicitor at Your Holiday Claims, said: “There seem to be many reports of illness at this hotel.”

“Although the hotel is large, illness is not acceptable. The hotel management and tour operator are hopefully working closely together to establish the cause of the illnesses and prevent further spread of infection.”

I would urge anyone who has fallen ill at the Pegasos World Hotel to contact Your Holiday Claims for advice on how to make a claim for compensation.”

Contact Your Holiday Claims today

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry. They are always on hand to offer any advice and guidance that you may need.

For more information on how you can make a successful claim for compensation after suffering a holiday illness abroad, contact us today.

Call us free on 0330 100 2851 or simply complete the online contact form below and we will be in touch as soon as possible.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
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I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
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Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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Holidaymakers fall ill with diarrhoea and sickness at the Pegasos World Hotel