British holidaymakers have fallen ill on holiday after experiencing poor food and hygiene standards at the Hotel Melia Marina Varadero in Cuba.
Visitors to the hotel have commented on the review website TripAdvisor after they were served lukewarm food. This has led to holidaymakers suffering sickness bugs during their stay.
One hotel guest commented: “The main restaurant food was a disaster. The quality of the food was bad enough but then add in ‘hot’ buffet food presented in poorly heated chafing dishes.
“The food is lukewarm and you are heading for stomach problems. We spent the last 3 or 4 days of our holiday running to the toilet and couldn’t wait to get home.”
Another holidaymaker reported falling sick during their stay after eating at one of the hotels speciality restaurants. Others took the decision to move hotels after experiencing lukewarm and undercooked food.
Anne Thomson, Head of Travel Law, commented: “We have recently read numerous reports online of British holidaymakers falling ill on holiday at the Hotel Melia Marina Varadero.
“Food which is served lukewarm or undercooked is a common cause of illness on holiday. This may lead to holidaymakers suffering from gastroenteritis, which often results in symptoms including sickness, stomach cramps, and diarrhoea.
“It is our hope that the tour operators and hotel management will carry out a full investigation into the food and hygiene standards at the Hotel Melia Marina Varadero.
“I would urge anyone who has suffered a holiday illness during their stay at this hotel to contact Your Holiday Claims to discover how we can help you make a claim for compensation. We can answer any questions that you may have on the claims process and advise you on the merits of your claim.”
Contact Your Holiday Claims
If you have fallen ill on holiday at the Hotel Melia Marina Varadero, we are here to help you.
Our dedicated team of holiday claims specialists has over 50 years’ experience within the travel law industry. They are on hand to represent you by dealing directly with your tour operator on your behalf. This means that you can obtain the best possible outcome for your claim in a stress free manner.
For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today. Call us free on 0330 100 2851 or simply complete the online contact form and we will be in touch with you shortly.