Holidaymakers “couldnt wait to get home” after stay at Hotel Melia Marina Varadero, Cuba

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British holidaymakers have fallen ill on holiday after experiencing poor food and hygiene standards at the Hotel Melia Marina Varadero in Cuba.

Visitors to the hotel have commented on the review website TripAdvisor after they were served lukewarm food. This has led to holidaymakers suffering sickness bugs during their stay.

One hotel guest commented: “The main restaurant food was a disaster. The quality of the food was bad enough but then add in hot buffet food presented in poorly heated chafing dishes.

“The food is lukewarm and you are heading for stomach problems. We spent the last 3 or 4 days of our holiday running to the toilet and couldnt wait to get home.”

Another holidaymaker reported falling sick during their stay after eating at one of the hotels speciality restaurants. Others took the decision to move hotels after experiencing lukewarm and undercooked food.

Anne Thomson, Head of Travel Law, commented: “We have recently read numerous reports online of British holidaymakers falling ill on holiday at the Hotel Melia Marina Varadero.

“Food which is served lukewarm or undercooked is a common cause of illness on holiday. This may lead to holidaymakers suffering from gastroenteritis, which often results in symptoms including sickness, stomach cramps, and diarrhoea.

“It is our hope that the tour operators and hotel management will carry out a full investigation into the food and hygiene standards at the Hotel Melia Marina Varadero.

“I would urge anyone who has suffered a holiday illness during their stay at this hotel to contact Your Holiday Claims to discover how we can help you make a claim for compensation. We can answer any questions that you may have on the claims process and advise you on the merits of your claim.”

Contact Your Holiday Claims

If you have fallen ill on holiday at the Hotel Melia Marina Varadero, we are here to help you.

Our dedicated team of holiday claims specialists has over 50 years experience within the travel law industry. They are on hand to represent you by dealing directly with your tour operator on your behalf. This means that you can obtain the best possible outcome for your claim in a stress free manner.

For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today. Call us free on 0330 100 2851 or simply complete the online contact form and we will be in touch with you shortly.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
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Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
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Dianne Cherry
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Holidaymakers “couldnt wait to get home” after stay at Hotel Melia Marina Varadero, Cuba
Shaun Starr