Holidaymaker requests hotel transfer due to poor conditions in Xperience St George Homestay Hotel, Sharm el Sheikh, Egypt

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We are continuing to hear reports of illness at the Xperience St George Homestay Hotel in Sharm el Sheikh, Egypt.
A holidaymaker from Lancashire who has recently returned from the Xperience St George Homestay Hotel described her stay as dire and commented: “Based mainly on the excellent reviews we booked 10 nights from 7th April.

One night was all we could stand, the staff were rude and surly, room dismal so dark it was almost impossible to see, food unappetising and bland and we was appalled to see the chef picking up chops with his bare hands and putting them onto plates”

The holidaymaker added: Wed had enough and contacted the tour rep and requested a change of hotel, we upgraded to the excellent Hyatt Regency which we cant praise highly enough. Another holidaymaker from Dublin described his stay as “terrible” and warned “do not go!”

He commented: “the smell is sickening throughout the entire complex and the location is horrible surrounded by rubbish tips and pure nastiness. I would not recommend this hotel to anyone and will not be returning, a waste of money”

In March 2014, Anne Thomson, Head of Travel Law at Your Holiday Claims, was instructed by a British holidaymaker who contracted campylobacter during their stay here.

Anne said: “The enquiry we received is an extremely serious case.

“The team and I at Your Holiday Claims are becoming increasingly concerned about the number of people who have had their holidays ruined. The complaints relate to the poor food and hygiene conditions in the hotel. Such problems can result in illness if they are not addressed.

“I would advise anyone who has become ill whilst staying at the Xperience St George Homestay to contact me for help.

“I hope the management staff and tour operators address the issues people have complained about so that other holidaymakers do not have their well-earned holidays ruined. More importantly, they also have to ensure that holidaymakers do not continue to become ill”.

Contact Your Holiday Claims to make a claim today

Contact Anne Thomson and her team of expert holiday illness lawyers today if you have had your holiday ruined due to illness at the Xperience St George Homestay Hotel. We will quickly be able to establish whether you have a claim and how much compensation you may be entitled to.

Call 0330 100 2851 to speak directly to a highly qualified, experienced travel law expert today or if you would like to request a call back, simply complete the online contact form and we will be in touch with you as soon as possible.

We are on your side and here to help .

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymaker requests hotel transfer due to poor conditions in Xperience St George Homestay Hotel, Sharm el Sheikh, Egypt
Shaun Starr