Holiday hangover from hell for former ClubHotel Riu Tequila guests

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Holiday hangover from hell for former ClubHotel Riu Tequila guests

Its become transparent to the legal specialists here at YourHolidayClaims that many recent visits to the ClubHotel Riu Tequila, Mexico, have worryingly reported to have been plagued by illness.

Has you hard earned all-inclusive trip to Mexico also been ruined by illness? If so, and your package holiday has been within the last three years, then our experts may be able to assist you in making a claim for holiday illness compensation!

To speak to a dedicated legal expert with regards to the benefits of making a no win no fee claim, call our holiday illness helpline today on 0330 100 2851.

Alternatively if you are unable to talk over the phone right now, you can also launch your claim with the click of a button by completing our quick and simple online enquiry form.

Stomach illness hospitalises holidaymakers at the ClubHotel Riu Tequila

  • Gastric illness strikes “numerous” holidaymakers at the 5 star resort
  • Poor hygienic practices at the resort exposed by many
  • Those affected by the outbreak suffer from severe sickness and diarrhoea

Multiple reports which have emerged online suggest that the TUI promoted ClubHotel Riu Tequila has recently been host to a gastric illness outbreak.

Frustrated former visitors of the Mexican resort have left reviews on the website TripAdvisor, which expose the recent illness problems which the ClubHotel Riu Tequila has faced.

One holidaymaker who visited the five star hotel earlier this month with their partner revealed:

“Just returned from a 2 week stay which was spoilt somewhat by the lack of insistence by the hotel staff that diners [should] use sanitizer before entering the hotels restaurants.

“Guests were seen picking food up with their hands then putting it back. As a result of this type of behaviour 6 out of the 14 days of our stay were ruined due to sickness.

“At least 1 person that we were aware of was hospitalised and numerous others were also taken ill daily.

“Until after complaints to both TUI and the hotel itself, a member of staff was positioned on the entrance to the buffet restaurant only ensuring everyone sanitized before entering.

“[However] sanitizers were available at the other (restaurants) but use of was not mandatory”.

On top of this, additional holidaymakers have also commented on the recent issues which have unfolded at the ClubHotel Riu Tequila. In a post titled “Great hotel (but)”, one frustrated former guest of the Riviera Maya resort commented:

“The only problem me and the wife had was we both became very sick the second week we were there.

“It ruined the whole week as we had a few trips planned and we were unable to do any of them so it was a really bad end to what could have been a fabulous holiday”.

Our specialist solicitors take

“Our team are aware of a potentially widespread illness outbreak which may have occurred at the ClubHotel Riu Tequila, and our thoughts are with all those who have been affected.

“To suffer from stomach illness at any given time can be a distressing experience, but to fall victim to sickness on a hard earned holiday can make the ordeal a whole lot more unsettling.

“It is crucial for holidaymakers to know that they may be able to secure justice for their ruined package holiday, if poor hotel hygiene resulted in them suffering from illness for at least seven days.

“For anyone who would like to receive more information on the claims process, just contact our devoted travel law team today”.

Sue Robinson
Experienced solicitor at YourHolidayClaims

Dont delay, claim today!

The YHC legal team have helped an abundance of holidaymakers secure the compensation that they deserve, after having their highly anticipated getaways plagued by sickness.

So join the many we have already assisted today, by answering a few quick questions regarding your case and starting your claim online.

Or if you would rather talk over the claims process in more detail with one of our knowledgeable legal advisors, then you can do so by calling us now on 0330 100 2851.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holiday hangover from hell for former ClubHotel Riu Tequila guests
Daniel Groves