“Holiday from hell” – Club Jandia Princess Hotel plagued by sickness outbreak

A number of British holidaymakers have reported an outbreak of sickness at the Club Jandia Princess Hotel in Fuerteventura.

Recent visitors to the Thomson promoted hotel have commented on the review website TripAdvisor after experiencing what they believed to be a widespread outbreak. One guest affected by the illness stated, “All you can hear is people going down with this bug”.

Another holidaymaker said they were aware of “at least 25 people that have had the same sickness and diarrhoea”. They added that many had simply “stayed in their rooms, too poorly to complain”.

A hotel guest reported that the severity of the illness resulted in “one family member passing out” after three family members had “gone down with sickness and upset stomachs”.

They added, “For the rest of our week stay we were trying to get over this illness which we found out was all over this hotel”.

Others have reported requiring medical treatment during their holiday after experiencing what they described as “the most severe sickness and stomach cramps I have ever had”.

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “We are currently reading a number of reports of sickness at the Club Jandia Princess Hotel. From the reports it would appear that the problem within the hotel is affecting quite a number of guests. “

“If there are issues with the food safety and or hygiene standards, there is a risk of such outbreaks of illness occurring. I would urge anyone who has been affected by illness at the Club Jandia Princess to contact Your Holiday Claims to discover whether they may be able to make a successful claim for compensation.”

Contact Your Holiday Claims today

For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today.

Our dedicated claims team has over 50 years’ combined experience within the travel law industry. They are always on hand to answer any questions you may have on the process of making a claim.

To receive a free, no obligation initial consultation, call us on 0330 100 2851, or simply complete the online contact form and we will be in touch with you shortly.

Sue Robinson

Solicitor

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Darren Bibby

Litigation Executive

Danielle Burnie

Litigation Executive

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Sue Robinson

Solicitor

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Darren Bibby

Litigation Executive

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry