Suspected food poisoning ruins holidaymakers stay at the Sun Tropical Hotel, Playa Blanca

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British tourists who have returned from their holiday at the Sun Tropical hotel in Playa Blanca, Lanzarote have called upon our holiday illness solicitors for help to make a successful claim for compensation after a recent outbreak of illness at the resort.

The Sun Tropical hotel offers all-inclusive dining facilities including a main buffet, believed to be one of the main causes of illness.

However, the poor standard of food in the hotel appears not to be the only cause for concern.  One client who has contacted us has advised us that one of the children in the family has received test results back from their GP which confirm that Cryptosporidium was the cause of the sickness and diarrhoea.  Cryptosporidium is a parasite which is commonly contracted through contaminated swimming pool water and can lead to large outbreaks of illness particularly at all inclusive hotels.

One British holidaymaker from London who returned from the hotel in August 2013 on Tripadvisor said:  “Everything was great up until the 6th night. My daughter started being sick, then it passed through the rest of us. 2 days in and after her not being able to hold down water we took her to the doctors. They said it was viral rest and come back if doesnt settle.

“The following day my husband takes her back to the doctors and returns. The doctors suspect she has gastroenteritis and needs hospital. As my son and myself were also ill, they set off. She was immediately seen, bloods taken and she was placed on an overnight drip. Turns out she had really high levels of toxins in her blood.

“The hospital said it had more than likely come from the pool. After speaking to a lot of people turns out most people that used the main pool also suffered with sickness and there was also complaints regarding the water that was being served”.

Anne Thomson, Head of International Law at YourHolidayClaims, said: “The enquiries we have received and the reports that we are reading about the poor food and hygiene standards in the hotel are awful.

“It appears many people have been ill during their holiday during their stay at this hotel and we urge anyone who has suffered symptoms of food poisoning or any other illness during their stay to seek medical attention from a local doctor or pharmacist or upon their return to the UK.

“I also recommend that people try to obtain the contact details of any other holidaymakers in this hotel who have become ill and to also take any photographic evidence of the poor hygiene standards in the Sun Tropical hotel.

“Not many people are aware they are entitled to claim compensation for an illness suffered abroad. The solicitors and I at YourHolidayClaims successfully recover compensation for British holidaymakers across the UK who have suffered illness whilst on holiday abroad.

“I would urge anyone who has had their holiday ruined as a result of the recent outbreak of illness to get in touch with us for free legal advice and to make a claim to receive the compensation they may be entitled to for loss of enjoyment of their holiday, the illness they have suffered and for any financial losses or expenses they have incurred too”.

Contact YourHolidayClaims solicitor to make a claim

If you have been ill whilst on holiday at the Sun tropical hotel, or upon your return to the UK, we will help you to make a successful claim for compensation on a no win, no fee basis.

Every year we help thousands of British holidaymakers to get the compensation they deserve after suffering holiday illness in Spain.

To find out how much compensation you could be entitled to or if you would like to make a claim, contact our team of friendly solicitors today for free legal advice on 0330 100 2851.

Or if you would like us to phone you back, complete our online holiday claim form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Suspected food poisoning ruins holidaymakers stay at the Sun Tropical Hotel, Playa Blanca
Shaun Starr