The team at Your Holiday Claims is continuing to receive enquiries regarding suspected food poisoning involving holidaymakers who stayed at the Al Diwan Hotel in Sharm el Sheikh during 2013.
Those suffering illness have experienced symptoms of nausea, vomiting, stomach cramps, and diarrhoea, ruining many people’s holiday. In some cases medical treatment was sought from either the local pharmacy or the hotel doctor.
Those clients who have already instructed us to seek compensation from their tour companies have reported many problems with food and hygiene standards generally, all of which can cause sickness amongst residents at any holiday hotel.
A holidaymaker from Derbyshire commenting on TripAdvisor said: “I have just returned from this holiday and I am still suffering from diarrhoea and mosquito bites.
“The food was appalling and food hygiene standards were non-existent. The food was cold and what was not eaten was served at the next meal time. There were flies and cockroaches in the dining area and in our room.
“More worryingly, we discovered uncovered fuse boards and live cables which could have been fatal to a small child if they were touched.”
Well-known and trusted tour companies who sent customers to the Al Diwan in summer 2013 include Thomas Cook and Olympic Holidays.
Anne Thomson, Head of Travel Law at Your Holiday Claims, stated: “The Al Diwan Resort in Sharm El Sheikh has been the subject of many complaints from British holidaymakers. At Your Holiday Claims, we have been instructed by clients who have suffered from food poisoning related illness and many more have reported online that they have found the resort to be in poor condition.
“Tour operators and hotel management at the Al Diwan Resort in Sharm El Sheikh have a duty of care to safeguard the health of those who stay at the resort. If anyone has fallen ill at this resort, I would urge them to contact us as soon as possible, as they may be able to claim compensation for their illness.”
We can help you claim the compensation you deserve
If you have stayed at the Al Diwan Hotel and have been unlucky enough to suffer from symptoms of food poisoning including nausea, vomiting, stomach cramps, and diarrhoea which spoilt or ruined your holiday then please contact Your Holidays Claims. Our specialist team of travel lawyers hold over 50 years’ combined experience of successfully dealing with holiday illness and accident claims.
The Package Travel Regulations 1992 extend your tour operator’s liability – your tour operator has to accept responsibility for any faults and failings on the part of the hotel which means you have the right to claim directly against the tour company rather than having to claim against the hotel.
Your Holiday Claims lawyers can help you make a successful claim for compensation. We work on a No Win No Fee basis and offer you total peace of mind.
Contact us now on 0330 100 2851, or use our online enquiry form and send us brief details of your illness. One of our expert lawyers will then speak to you about your potential holiday illness claim.