How to handle making a claim after an unresolved complaint

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How to handle making a claim after an unresolved complaint

If you have made a complaint against your tour operator after falling sick on holiday, you may be left feeling frustrated by the response you receive.

At Your Holiday Claims, we regularly speak to people who have received little or no response from their tour operator after falling ill in a package holiday hotel.

Your Holiday Claims can help after an unresolved complaint

Your Holiday Claims can help you claim the compensation you deserve after falling ill on holiday and how you can handle your situation if your tour operator fails to coorperate or provide adequate answers in response to a holiday illness complaint. Our expert solicitors have outlined what you can do to to in this situation.

Dont accept an offer from your tour operator

In many cases, when you bring a complaint against your tour operator after falling ill on holiday abroad, they will attempt to buy off the claim cheaply.

This could be by offering you a few hundred pounds in compensation or even a voucher towards another holiday with them. In most cases, these offers will seriously undervalue your claim.

By speaking to the legal experts at Your Holiday Claims you can find out how much your claim for compensation could be worth.

Keep copies of any correspondence with your tour operator

If you have brought a complaint against your tour operator whilst in a resort or on your return home, keep copies of any emails or letters sent.

If you have received any offers to settle from your tour operator, these could be helpful when bringing a claim for compensation.

Get expert legal advice

By seeking expert legal advice you can ensure that you receive the maximum compensation for your claim.

The dedicated holiday claim solicitors at Your Holiday Claims will deal directly with your tour operator on your behalf. This means that you wont need to spend any time chasing your tour operator for responses.

Our aim is to help you make a claim for the compensation you deserve with as little hassle as possible.

With our no win, no fee policy, in the unlikely event that your claim is unsuccessful, you wont have to pay a penny to anyone.

Make a claim for compensation with the experts at Your Holiday Claims

At Your Holiday Claims, we have over 50 years combined experience in travel law and have already helped holidaymakers across the UK receive thousands of pounds in compensation. To find out how much your claim is worth, call us now on 0330 100 2851. You can also contact Your Holiday Claims online by completing our quick claim form and a solicitor will be in touch with you within 24 hours.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
Start your claimtoday! See ourSuccess Stories

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How to handle making a claim after an unresolved complaint