Guests say – “stomach bug is a cause for concern” after falling ill at the Monte Carlo Sharm El Sheikh

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Here, at Your Holiday Claims we have been reading reports on TripAdvisor of holidaymakers falling ill at the Monte Carlo Sharm El Sheikh

The Monte Carlo Sharm El Sheikh is a 4 star property promoted by Thomson Worldwide amongst others. The hotel is located fifteen minutes from Naama Bay and consists of five restaurants, five swimming pools, three bars and a wellness centre.

Although some guests have said that first impressions of the hotel were “very good” others were “bitterly disappointed” on arrival.

Reports appear to suggest that there is a “stomach bug” present at the hotel and reviewers have said it is a “cause for concern.”

Holidaymakers have noted that there were a “few issues over the heat of dishes” during their stay. This was reported to the management and although the food was investigated forty minutes after being served, it was then allowed to cool as the sitting continued.

A family who became unwell at the hotel said “it is hardly a five star!” after being served undercooked pasta with tomato sauce. They said “to top off our poor experience myself, husband and young son all become unwell.”

Visitors to the hotel have complained of suffering from “bouts of sickness and diarrhoea” and have said they are unsure as to whether their illness was caused by “water or food.”

One couple said “my partner suffered diarrhoea from the third day of our stay and is on antibiotics at home.” Whilst on holiday they “befriended ten British guests” who also suffered “sickness and diarrhoea.”

Tracy Stansfield, an experienced solicitor at Your Holiday Claims said: “The reports appear to suggest that the source of illness has not yet been identified and until it is, the management have of no way of ensuring that further illness will not occur.”

“It is reassuring that hotel management have carried out some investigations into the temperature of food being served but it would appear from reports that a more in-depth investigation is required.”

“The tour operators and hotel management should ensure that all members of staff are fully trained in all aspects of international hygiene standards on order that high standards are maintained.”

Are you still on holiday at the Monte Carlo Sharm El Sheikh?  If so:

  • Immediately seek medical attention, ensuring you receive a copy of your medical records.
  • Keep any receipts for anything you may purchase in relation to your illness.
  • Report the issue to the representative and take a copy of the complaint.
  • If possible take photographic evidence to support your claims, showing any health and safety concerns.

Have you returned?

  • Book and appointment to see your GP when you return. You may need to provide a stool sample.
  • You may be entitled to compensation. In the UK, the law permits British holidaymakers to make a claim against their tour operator for illness suffered abroad.
  • In order to ensure you receive the maximum compensation you may be entitled to, it is important to seek legal advice and speak directly to a holiday illness expert.
  • Tour operators are notorious for undervaluing claims. If you attempt to deal with the tour operator directly, you may accept a woefully inadequate offer.

Why choose us?

Only by seeking independent legal advice you can rest assured that your claim will be properly valued. The team at Your Holiday Claims has over 50 years experience in this area of travel law and are one of the UKs most reputable holiday claims departments. You can be confident that you will receive the best possible outcome.

Monte Carlo Sharm El Sheikh Holiday illness compensation claims

If you have fallen ill at the Monte Carlo Sharm El Sheikh, call our helpline today on 0330 100 2851 to speak directly to a highly qualified, experienced holiday illness expert.

Alternatively, if you would like to arrange a call back request, simply complete the online contact form on our website and we will be in touch with you as soon as possible.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Guests say – “stomach bug is a cause for concern” after falling ill at the Monte Carlo Sharm El Sheikh