Guests report “holiday nightmare” at Sol Cayo Coco

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Guests report “holiday nightmare” at Sol Cayo Coco

Reports of sickness and suspected food poisoning are currently emerging at the four star Sol Cayo Coco, set in Las Coloradas Beach in Cuba.

If your dream Cuban holiday has been plagued by a preventable outbreak of illness, then the team here at YourHolidayClaims could assist you in receiving thousands of pounds via a successful no win no fee holiday illness claim.

Answer a few quick questions on our enquiry form now to launch your claim online.

Alternatively you can discuss any queries regarding your claim over the phone with one of our dedicated holiday illness claims team, by calling us on 0330 100 2851 now.

Sol Cayo Coco catastrophes revealed by returning holidaymakers

  • Recent visitors to the resort struck by sickness during their stay
  • Poor hygienic practices at the hotel highlighted by guests
  • Holidaymakers call for Thomas Cook to take action

The all-inclusive resort, promoted by Thomas Cook, has been the talking point of several poor and terrible rated TripAdvisor reviews throughout the summer season.

A recent holidaymaker posted:

“We have just got back from a nightmare of a hotel Sol Cayo Coco in Cuba. Apart from the weather we really cannot say anything nice about the hotel.

“The food was the same thing every day and night. My Husband was in bed for 2 days with diarrhoea.

“Thomas Cook needs to open their eyes and look at the hygiene at this hotel. This holiday cost us a lot of money”.

Hotel guests are reportedly “allowed to smoke in the pool & stand in there eating food” leaving the swimming pools open to contamination.

Another unhappy guest reported:

“The pool was dirty and not regularly cleaned, lots of people had upset stomachs whilst we were there”.

Our expert opinion

“The current reports of illness at Sol Cayo Caco are extremely worrying.

“It is vital that good hygiene practices are upheld by holiday resorts to prevent such outbreaks from happening.

“The team here at Your Holiday Claims are devoted to helping ill-stricken holidaymakers claim back what is rightfully theirs, with us in your corner you will not be left disappointed”.

Tracey Stansfield
Experienced solicitor at YourHolidayClaims

Has illness ruined your holiday?

If you have been affected by illness on your package holiday within the last 3 years, you may be able to make a no win no fee claim for compensation.

For a free, no obligation consultation and to find out what your claim may be worth call us on  0330 100 2851 now.

Or if youre unable to discuss your claim right now, you can leave us a few quick details and make your claim online.

Further Cuban illness outbreak articles:


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Guests report “holiday nightmare” at Sol Cayo Coco