Guests report food poisoning and infection at Riu Guanacaste

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Guests report food poisoning and infection at Riu Guanacaste

Your Holiday Claims are reading worrying reports of illness at the five-star Riu Guanacaste in Costa Rica.

  • Guests complain of “poor food” and “food poisoning”
  • Holidaymaker claims to have caught infection from the hotel swimming pool
  • “Do not waste your money” warns disgruntled guest

Illness should never be an added extra within your package holiday. If you have fallen ill at Riu Guanacaste within the last three years, fight back and claim the compensation you deserve.

With the legal experts at Your Holiday on your side, you could receive thousands in a successful no win no fee claim.

Our industry leading solicitors have over 50 years experience in settling holiday illness claims and have developed an unrivalled claim success rate to provide you with the very best legal representation.

To see how we can help you, call 0330 100 2851 now.

Sickness stricken stays at Riu Guanacaste

“Food poisoning” and a “staph infection” are just two of the illness complaints that holidaymakers have levelled against Riu Guanacaste on hotel review site TripAdvisor.

In a particularly alarming report, one holidaymaker claims that food preparation was so poor, “this place would get shut down in a moment by any Health Inspector in the EU or the US.”

“Every aspect of food preparation, sanitation, selection, execution, and setting was poor.

“In every single restaurant (and especially the buffet room), there were gnats, flies, and/or fleas IN AND/OR ON THE FOOD, with no attempt by management to mitigate the situation.”

Other hotel guests have turned their attention towards the swimming pool with reports of a “foul smell lingering” around it common online.

According to one holidaymaker, inadequate pool hygiene led them to contract a “staph infection” that left them room bound for much of their ruined holiday.

Anne Thomson, head of travel law at Your Holiday Claims commented: “Within busy all-inclusive hotels, any breakdown in hygiene standards, be this in terms of food or pool hygiene, can lead to an outbreak of illness.

“I would strongly encourage anyone who has fallen ill at Riu Guanacaste within the last three years to come forward and speak to the dedicated claims team at Your Holiday Claims. We can advise you on the merits of your case and answer any questions you may have regarding the no win no fee process.”

Dont delay, start your no win no fee claim today

Our aim at Your Holiday Claims is simple: to ensure that you receive the compensation you rightfully deserve following illness abroad.

We have already helped British holidaymakers receive millions in quick, hassle-free claims.

To discuss your case with one of our experts, call 0330 100 2851 now.

Or, simply complete the online contact form and a Costa Rica claims specialist will be in touch within 24 hours.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Guests report food poisoning and infection at Riu Guanacaste