Illness means hard times for holidaymakers at the Hard Rock Hotel & Casino Punta Cana

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Illness means hard times for holidaymakers at the Hard Rock Hotel & Casino Punta Cana

The experienced legal team here at YourHolidayClaims are conscious of an outbreak of gastric illness, which has been rumoured to have affected numerous recent visitors of the Hard Rock Hotel & Casino Punta Cana.

Has your package holiday been spoiled by an illness which lasted for at least seven days? If so, and you travelled within the last three years, then our legal specialists may be able to help you make a claim for holiday illness compensation!

For more information on the benefits of making a no win no fee claim, contact our travel law team today by providing us with a few of your details and starting your claim online.

Alternatively, you can also contact our team by calling our dedicated holiday illness helpline on 0330 100 2851.

Online reports reveal recent stomach sickness issues at the Hard Rock Hotel & Casino Punta Cana

  • “Violent” food poisoning ruins Christmas and New Year visits to the Dominican hotel
  • Other holidaymakers claim to have contracted Campylobacter during their stay
  • Our experts reported on gastric illness outbreaks at this resort in Summer last year

It has come to the attention of the YourHolidayClaims team that many recent visits to the Hard Rock Hotel & Casino Punta Cana, have unfortunately been reported to have been ruined by sickness.

Numerous former guests of the five star resort have posted on TripAdvisor, to warn others of the illness they endured during their holidays.

One of these former visitors who stayed at the First Choice promoted resort with their family to celebrate Christmas revealed:

“My son got violent food poisoning [on] Christmas eve. [We] spoke with the dr. in the middle of the night and was told if we wanted medicine, he would need to be evaluated [for] $255 and I could bring my son down to his office.

“Not only did my son get sick, but [out of] 4 other families that were there from our town, someone in every single group got sick.

“We also met a family from NY…someone in their group got so sick, they had to go home.

“My thoughts are that they are too busy and can’t [safely] handle food, rarely do you see employees wearing gloves.

“As a matter of fact, at the outside grill, we saw an employee throw a hamburger on the grill, without gloves, and use the same hand to put lettuce on another [burger]!

On top of this another recent guest of the Hard Rock Hotel & Casino also commented on how their holiday was ruined by Campylobacter, as they revealed:

“On January 2nd, 7 of the 10 of us came down with typical Campylobacter symptoms of stomach pains, vomiting and diarrhoea.

“We traced our common food back to a Carpaccio appetizer at the Isla restaurant on New Years Eve. [This was the] likely culprit and being in the food business I know how careful this kind of food prep must be.

“I asked the food and beverage manager to call me. No call. I asked guest relations to please have this investigated and let us know what they find. I just want to make sure its taken care of. After 24 hours I havent heard anything.

“When an organization like the Hard Rock does not take food borne illness seriously it is something to worry about. I wouldnt stay here if the food is not safe”.

Our legal specialists thoughts

“In the past we have been contacted by holidaymakers who have fallen ill at this resort, so it is greatly worrying to learn that guests are continuing to be affected by sickness at the Hard Rock Hotel & Casino Punta Cana.

“We regularly help holidaymakers who have had their highly anticipated visits to the Dominican Republic ruined by illness, and if you feel as though youve been affected then we may be able to help you too.

“Join the many we have already assisted today by contacting either myself or any of the other travel law experts here at YourHolidayClaims, and discover whether or not you can launch a no win no fee claim”.

Sue Robinson
Expert solicitor at YourHolidayClaims

Speak to a legal expert today

The legal team here at YourHolidayClaims hold an impressive 99% success rate when it comes to handling holiday illness claims, so by choosing us you can be assured that your claim will be in the best of hands.

To speak to one of our friendly and knowledgeable legal advisors today about launching your claim, just give us a call on 0330 100 2851.

Or if you are unable to discuss your case over the phone right now, you can also get in touch by answering a few quick questions on our online enquiry form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness means hard times for holidaymakers at the Hard Rock Hotel & Casino Punta Cana
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