Newly opened Jamaican resort Riu Reggae not a hit with holidaymakers after food poisoning outbreak

YourHolidayClaims are aware of outbreaks of food poisoning that have hit the recently opened Riu Reggae in Jamaica.

Has an illness outbreak marred your break in the Caribbean?

If thats the case, providing that your holiday was booked as a package and has occurred within the past three years, we could assist you in potentially receivingÂ thousands of poundsÂ in holiday illness compensation!

So speak to the experts today, and find out what your claim is worth by giving us a call onÂ 0330 100 2851.

Or if you can find out more about how we can help you make a food poisoning compensation claim here.

âWe felt we were treated as Guinea pigs testing out the various aspects of this resortâ: Former guests critical of brand new Riu Reggae

Hygiene standards of the 5-star resort have been slammed online by frustrated holidaymakers
Guests claim theyve been served food that was frequently cold and even raw
Experts here at Your Holiday Claims are fearful that the conditions at RIU Reggae wont improve anytime soon

The Jamaican complex, which is marketed by U.K tour operator Thomson, has been slammed online in multiple reviews left by guests following their stays.

Reports left on hotel reviewing website TripAdvisor reveal that there are numerous issues with the newly opened Riu Reggae hotel, and frustrated holidaymakers have not been afraid to express their emotions.

âColdâ and âundercookedâ are just two words that have been used to describe the food on offer, with one guest even claiming that the chicken, pork, and fish they were served was all ârawâ.

Furthermore, another irate holidaymaker advises fellow travellers to bring their âown sanitizer and get your food from the back or underneathâ, after witnessing alarming issues regarding the resorts hygiene standards.

In addition to this, one former guest stated:

âLike the other [guests] we felt we were treated as Guinea pigs testing out the various aspects of this resort and reporting back the deficiencies we foundâ.

âFrom poor cable T.V to refrigerators that were not working or plumbing that wasnt connected resulting in flooded floors, to construction around the pool and washrooms that were closedâ¦suffice to say theyÂ openedÂ tooÂ soonâ.

Comments from our experienced solicitor

âIt is incredibly unnerving to read that holidaymakers have raised hygiene concerns at the Riu Reggae, so soon after its opening.

âIt is well known that if food, especially meat, is served cold or undercooked then serious illness can consequently occur. Holidaymakers may well find themselves at risk of campylobacter or salmonella food poisoningâ.

âI would urge anyone who has experienced illness symptoms such as sickness and diarrhoea on their package holiday to come forward and contact YourHolidayClaims for legal advice.

âOur friendly and highly knowledgeable claims experts can advise you on the merits of your case and answer any questions you may have regarding the no win no fee claim processâ.

Tracey Stansfield
Experienced solicitor at YourHolidayClaims

Start your claim now!

Here at YourHolidayClaims we understand how distressing having your holiday ruined by illness can be, which is why we have made making a claim with us as simple and hassle-free as possible.

Contact our dedicated legal team today to discuss whether or not you are eligible to make a claim, by calling 0330 100 2851 now.

Or, you can request a call back from us at a time thats more suited to you by launching your claim online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

The Latest Illness Outbreaks & Advice from YHC

‘Tide turning’ for holiday illness claims

Holidaymakers who issue fraudulent sickness claims have sparked negative headlines, but a pivotal court ruling means that defendants will no longer have an ‘easy ride’ picking holes in expert evidence In a sector where so much attention has focused on […]

Reports of sickness outbreaks continue at Family Life Mar de Menorca

The team at YourHolidayClaims have been contacted by a group of holidaymakers who reported that their holidays were ruined by sickness at the Family Life Mar de Menorca. If your all-inclusive package holiday at the Family Life Mar de Menorca […]

Sickness outbreaks continue at the Liberty Hotels Lykia in Turkey

British holidaymakers have continued to contact YourHolidayClaims to report suffering from outbreaks of sickness at the Liberty Hotels Lykia in Oludeniz, Turkey. At YourHolidayClaims, our expert solicitors have already helped 42 British holidaymakers to secure compensation totalling £97,000 following illness […]

Claiming compensation for E coli on holiday in Egypt

If you’ve have been affected by E coli on holiday in Egypt it can understandably be a very distressing experience. E coli can cause serious food poisoning leading to symptoms of vomiting, diarrhoea and in some cases dehydration. This can […]

What is the process for making a holiday accident claim?

If you’ve suffered an accident on holiday, it is only natural for the process of bringing a claim to seem daunting. That is why the specialist team of solicitors at YourHolidayClaims work on your behalf to make the claims process […]

Infographic: Important evidence when making a holiday accident claim

If you have suffered injuries caused by an accident on holiday, you could be entitled to receive thousands of pounds in compensation. However, it is perfectly understandable that most people would have no idea where to start when making a […]

Thomas Cook holiday compensation claims advice

Has your Thomas Cook holiday been ruined by an illness or injury? Did you know that you could be entitled to receive thousands of pounds in compensation? At YourHolidayClaims, our dedicated team of experienced holiday claim solicitors help people receive […]

What type of cruise ship accidents can you claim for?

When you travel on a cruise holiday, the last thing you expect is to suffer injuries caused by an accident that wasnt your fault. However, accidents can and do happen on board cruise ships. If you have suffered an accident […]

Airtours Holiday Compensation Claims Advice

If you’ve had a long-awaited Airtours package holiday ruined by an illness or injury, you could be entitled receive compensation. The dedicated solicitors at YourHolidayClaims have already helped people across the UK receive thousands of pounds in compensation for ruined […]

Bringing a holiday accident claim against the tour operator

If you have suffered an accident on a package holiday abroad, you could receive thousands of pounds in compensation from your tour operator. Yet many people are unsure whether they booked their holiday as package, and whether they can receive […]

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry