Holidaymakers have complained about falling ill after staying at the Green Nature Resort and Spa, Marmaris, Turkey.
The hotel is a 4 star all-inclusive and promoted by Thomas Cook. The property features three swimming pools, four waterslides, buffet restaurant and five bars.
Guests staying at the hotel have alleged that over “150 people had gone down with sickness and diarrhoea” and that hygiene at the hotel was not acceptable. Holidaymakers have commented on the pool area stating “the slide was dirty” and there were faeces in the pool which were “scooped out with a pan.” The pool was left open for children to use after this accident. Visitors have deemed this “disgusting.”
There have also been complaints regarding the “awful” food at the hotel. Guests have said that the selection was poor and they did not cater for children.
Visitors to the hotel said “the smell of cat wee is awful and all around the grounds and when eating that’s all you can smell.”
A party of eight visited the hotel and have said all eight fell ill with “sickness and diarrhoea.” They have said that they barely ate anything whilst ill and their 7 year old son did not eat for four days. Another child in the party also became ill with an ear infection. All eight party members had to visit the onsite doctor and were given antibiotics, injections and tablets. They were advised to “stay in the room for four days.”
Unfortunately due to their illness the family have missed out on a considerable amount of their holiday. They have stated “the hotel and food itself are not worth all the money and I would definitely not bother.”
Tracy Stansfield, an experienced solicitor at Your Holiday Claims, comments: “If the alleged number of illnesses at the hotel is true, then it is important for hoteliers and tour operators to investigate quickly and take the appropriate steps to rectify the problems in order to prevent further cases of illness arising.”
“From reading the reviews, it seems that staff at the hotel may require training in international hygiene standards.”
“I would urge anyone who has fallen ill at the Green Nature Resort and Spa, Turkey to contact Your Holiday Claims for advice on how to make a claim for holiday compensation.”
Contact us today
If you have fallen ill on holiday at the Green Nature Resort and Spa, contact us today.
For more information on how you can make a holiday illness claim with us, contact Your Holiday Claims today. Call free on 0330 100 2851 or simply complete the online contact form and we will be in touch with you as soon as possible