The team at Your Holiday Claims has received an enquiry from a guest who fell ill at the Majesty Club Tarhan Beach Hotel in Didim, Turkey.
They said 6 people in their party were struck down with suspected food poisoning at the hotel and that they also saw rats during their stay.
Other holidaymakers have since reviewed their holidays at the hotel and have complained of illness and cold food.
A guest described it as an “absolutely awful hotel”, commenting: “The most awful hotel I have ever stayed in. Both my partner and I got ill, my partner worse than I.
“We ended up having to go to the clinic in Didim with food poisoning. I will not be returning to this hotel. They need to do some serious work!”
Another guest said that the hotel was “not up to expectations” and stated: “Four out of six of us were ill and many more people we spoke to had the same problem.
“We had medicine with us so survived on this. I would not recommend this hotel to anyone as we all had a very disappointing stay.”
And a further guest described the food served at the hotel as “the biggest let down of the holiday”, adding: “It was awful, repetitive and cold.”
Tracy Stansfield, an experienced travel law solicitor at Your Holiday Claims, said: “When food is served cold or lukewarm there is a real chance of guests falling ill with food poisoning as a result of bacteria such as salmonella and E. coli.
“I would urge the hotel management to seriously look into their food practices to prevent more guests falling ill and having their holidays ruined.”
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