Guests issue warning over vomiting bug at Sensimar Natura Palace

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Guests issue warning over vomiting bug at Sensimar Natura Palace

At Your Holiday Claims we have been contacted by a number of people seeking compensation after falling sick on holiday at the Sensimar Natura Palace in Lanzarote.

  • Guests report falling “violently sick” after being served cold and reheated food
  • Disgruntled holidaymakers claim hotel and tour operators have done little to stop the spread of infection
  • Numerous families contact the holiday illness claim solicitors at Your Holiday Claims

Have you been affected by the recent sickness outbreak at Sensimar Natura Palace in Lanzarote?

As long as your stay was booked as part of a package, you could be entitled to claim thousands of pounds in compensation with the help of the expert holiday claim solicitors at Your Holiday Claims.

Our dedicated team has over 50 years’ combined experience in travel law and have already helped hundreds of holidaymakers claim the compensation they deserve after outbreaks of sickness on holiday across Spain.

To find out how much compensation you can claim, call us on  0330 100 2851 today.

Sickness bug outbreak plagues the Sensimar Natura Palace

Your Holiday Claims are currently speaking to a number of holidaymakers whose stays at the Sensimar Natura Palace in Lanzarote were ruined by outbreaks of sickness.

News of the outbreaks even made it into the national press, in what The Sun newspaper referred to as a “severe vomiting bug.”

Others have taken to TripAdvisor to complain of poor food hygiene standards causing sickness at the resort.

One recent visitor claimed “the food temperatures are shocking” and it was “no people are going down like flies.” Another guest reported catching “the dreaded bug” after being served “cold food” at the Lanzarote resort

A holidaymaker who travelled to the hotel over the Christmas period reported fall “violently sick with severe vomiting” leaving them in a “totally weak, exhausted state”.

The team at Your Holiday Claims have already helped hundreds of holidaymakers claim compensation after similar outbreaks of sickness in Spain. Experienced solicitor Sue Robinson recently helped a West Yorkshire husband and wife receive £4,250 in compensation after a sickness bug plagued their all-inclusive Spanish getaway.

Commenting on the reports of illness at Sensimar Natura Palace, Sue said: “I am saddened to learn that hard-earned holidays have suffered as a result of illness at this resort.

“Tour operators have a duty of care to ensure that their customers are protected from harm during their stays. If they are found to be lacking in this duty, then a claim for compensation can be made from right here in the UK.

“I strongly urge anyone who has been affected by sickness at the resort to come forward and contact Your Holiday Claims for specialised legal advice and support. We are only a phone call or click away.”

Dont delay, start your claim today

Every year, Your Holiday Claims help holidaymakers from across the UK receive thousands in successful no win no fee claims.

To see how we can help you, call 0330 100 2851 and speak to a dedicated holiday illness lawyer.

Or, if you would prefer a call-back, simply complete the online contact form and an experienced Spain claims specialist will be in touch shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Guests issue warning over vomiting bug at Sensimar Natura Palace