The experts at Your Holiday Claims have been contacted by a holidaymaker who has fallen ill on holiday at the Ocean Maya Royale in Mexico.
If you’ve fallen ill on holiday at the Ocean Maya Royale in the past 3 years, you may be able to bring a no win, no fee holiday illness claim against your tour operator.
- Guests report being served lukewarm food at Ocean Maya Royale
- Holidaymakers suffer “travellers’ diarrhoea” during their stays
- Doctors called to hotel to treat sick guests
At Your Holiday Claims, we have over 50 years’ combined experience helping people across the UK receive the compensation they deserve after falling ill on holiday in Mexico.
To speak directly to a holiday claims expert, call us now on 0330 100 2851.
Lukewarm food and illness at Ocean Maya Royale in Mexico
Recent visitors to the Ocean Maya Royale in Mexico have commented on TripAdvisor after falling ill at the hotel.
One holidaymaker commented: “The hot food at the buffet was not hot at all, a perfect setup for travellers’ diarrhoea which I had the first day.”
Others claimed they “became ill at the hotel and had to call the doctor” during their stay. They added they “lost a week of the holiday due to illness which was food related”.
It was also claimed staff “handled the food cooked and undercooked with the same cooking utensils”.
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “We are aware of a number of cases of illness at the Ocean Maya Royale in Mexico.
“If food is served lukewarm or undercooked within all-inclusive hotels, there is a risk of large outbreaks of illness occurring.
“I would encourage anyone who has fallen ill at the Ocean Maya Royale in Mexico to contact Your Holiday Claims as soon as possible for advice on whether they may be entitled to make a claim.”
If you’ve fallen ill on holiday abroad, you can read more about how our experts can help you make a travellers diarrhoea claim here.
Speak to the experts at Your Holiday Claims today
To find out how you can make a successful no win, no fee claim for holiday illness compensation, speak to the experts at Your Holiday Claims today.
Call us on 0330 100 2851, or simply complete our quick online holiday claim form to arrange a call-back.
If you’d like more information on how our holiday illness solicitors can help you make a successful claim for illness in Mexico, take a look at our Mexico holiday illness claims page.