Gastroenteritis reports continue at ClubHotel Riu Oliva Beach Resort, Fuerteventura

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At Your Holiday Claims we have recently received enquiries from British holidaymakers who have fallen fell ill at the ClubHotel Riu Oliva Beach Resort in Fuerteventura.

We previously reported on illness outbreaks at the hotel in June 2014. This came after guests suffered “severe sickness” and “chronic diarrhoea”, thought to be the result of consuming undercooked chicken.

More recently, a holidaymaker has contacted our holiday claims experts after suffering suspected gastroenteritis at the ClubHotel Riu Oliva Beach Resort. Symptoms included stomach cramps which reportedly continued after their return home.

Others have continued to complain of sickness at the ClubHotel Riu Oliva, Fuerteventura and have raised “health, safety and hygiene concerns”.

One holidaymaker from Blackburn said: “I feel that the health and safety of my family was severely compromised.

“We were very careful what we were eating at the hotel as my family were exceptionally poorly with symptoms of gastroenteritis. It became evident that there were a large number of guests staying at the hotel suffering the same symptoms.”

“I observed a number of things that concerned me in regards to the food and hygiene. Fish, chicken and meat were cooked in the restaurants on the same grill at the same time, with the same utensils. I also observed food going cold and then being reheated.”

“I fully appreciate that food and hygiene rules are different in other countries, however I can also see why many people were being poorly. I feel that Thomson should be working with their hoteliers to promote good hygiene practices.”

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “It is a concern to read continuing reports of illness at the ClubHotel Riu Oliva Beach Resort.

“The enquiries we have received and the further reports we have read online, suggest that holidaymakers have contracted gastroenteritis at the hotel and this can be caused by poor food and hygiene standards.”

“We hope that immediate measures will be put in place by the tour operators and hotel management, to investigate the food and hygiene procedures and ensure that standards are being upheld.”

“I would urge anyone who has fallen ill at this hotel to contact Your Holiday Claims for expert advice on the merits of making a claim for compensation.”

Contact Your Holiday Claims today

Our dedicated holiday claims team has over 50 years combined experience within the Travel law industry. We will deal  directly with your tour operator and ensure  that you receive the best possible outcome.

For a free, no obligation initial consultation, call today on 0330 100 2851.

Or, you can read more on how our experts can help you make a gastroenteritis holiday illness claim here.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Gastroenteritis reports continue at ClubHotel Riu Oliva Beach Resort, Fuerteventura
Jennifer Hodges