Gastroenteritis reported at the Pine Bay Holiday Resort in Turkey

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Your Holiday Claims have previously reported on outbreaks of illness at the Pine Bay Holiday Resort and  have once again been contacted by another holidaymaker who contracted gastroenteritis whilst staying at this hotel in Kusadasi, Turkey.

The hotel, promoted by Thomas Cook, has received criticism from holidaymakers who have fallen ill here.

One hotel guest commented on TripAdvisor: “Poor hygiene in food areas resulted in the whole family still suffering upset stomachs one week later.”

Others have stated that they were served “lukewarm” food during their stay, with much of the food at the hotels restaurants served on more than one occasion.

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “We have recently been contacted by a holidaymaker who has contracted gastroenteritis at this hotel and the continuing reports of illness are concerning.

“Gastroenteritis is an inflammation of the stomach or bowels which will often result in symptoms of sickness, diarrhoea and stomach cramps. When food is undercooked or poorly prepared, this can place holidaymakers at risk of suffering illness.

“I hope the tour operators and hotel management will seek to ensure that high food and hygiene standards are maintained in order to protect the health of all hotel guests.”

Contact Your Holiday Claims team

If you have fallen ill on holiday at the Pine Bay Holiday Resort, contact Your Holiday Claims today.

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry.  They have the background knowledge and expertise to help you make a successful claim for compensation.

To receive a free initial consultation, call free today on 0330 100 2851 or simply complete the online contact form to arrange a quick call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
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Gastroenteritis reported at the Pine Bay Holiday Resort in Turkey