Your Holiday Claims have previously reported on outbreaks of illness at the Pine Bay Holiday Resort and have once again been contacted by another holidaymaker who contracted gastroenteritis whilst staying at this hotel in Kusadasi, Turkey.
The hotel, promoted by Thomas Cook, has received criticism from holidaymakers who have fallen ill here.
One hotel guest commented on TripAdvisor: “Poor hygiene in food areas resulted in the whole family still suffering upset stomachs one week later.”
Others have stated that they were served “lukewarm” food during their stay, with much of the food at the hotel’s restaurants served on more than one occasion.
Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “We have recently been contacted by a holidaymaker who has contracted gastroenteritis at this hotel and the continuing reports of illness are concerning.
“Gastroenteritis is an inflammation of the stomach or bowels which will often result in symptoms of sickness, diarrhoea and stomach cramps. When food is undercooked or poorly prepared, this can place holidaymakers at risk of suffering illness.
“I hope the tour operators and hotel management will seek to ensure that high food and hygiene standards are maintained in order to protect the health of all hotel guests.”
Contact Your Holiday Claims team
If you have fallen ill on holiday at the Pine Bay Holiday Resort, contact Your Holiday Claims today.
Our dedicated holiday claims team has over 50 years’ combined experience within the travel law industry. They have the background knowledge and expertise to help you make a successful claim for compensation.
To receive a free initial consultation, call free today on 0330 100 2851 or simply complete the online contact form to arrange a quick call-back.