Guests “forced to visit a local doctor” after suffering symptoms of suspected food poisoning at Iberotel Palace, Egypt

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A British holidaymaker has contacted the team at Your Holiday Claims after their holiday to Egypt was ruined by gastroenteritis.

Their stay at the Iberotel Palace in Sharm el Sheikh was first interrupted when they began to be affected by a stomach bug. Due to the severity of the illness, they were soon placed on a drip and provided with medication whilst on holiday.

In recent weeks, visitors to the Iberotel Palace have commented on TripAdvisor after being affected by suspected food poisoning. British holidaymakers were aware of hotel guests who were forced to visit a local doctor after falling ill.

One holidaymaker commented: “During our first week, 50% of the guests had a really bad tummy bug.

“Many saw the chemist or the doctor, some were put on a drip. The hotel said it was the temperature, but personally I think it was the food hygiene.

“We saw senior staff selecting their food from the buffet with their fingers and replacing it back on display. One of these was chef!”

Others have reported being affected by “food poisoning” during their stay and added, “It cost me an absolute fortune getting something to stop me feeling so ill”.

Anne Thomson, Head of Travel Law at Your Holiday Claims, said of the reports: “It is concerning to read that so many guests have been affected by illness at the Iberotel Palace.

“Gastroenteritis often causes symptoms including sickness, diarrhoea and stomach cramps. In more severe cases, dehydration can occur and this often results in a holidaymaker requiring medical attention.

“It is vital that the tour operators and hotel management investigate any reports of illness to help prevent future cases of illness occurring.

“I would encourage anyone whose stay at the Iberotel Palace has been affected by illness to contact the team at Your Holiday Claims to receive expert advice on whether they may be able to make a successful claim for compensation.”

Have you fallen ill on holiday at the Iberotel Palace in Egypt?

If you have been affected by a holiday illness at the Iberotel Palace in the last three years, you may be able to make successful no win no fee claim for compensation.

The expert team at Your Holiday Claims has helped holidaymakers across the UK obtain the compensation they deserve and is on hand to help you.

To find out how much your claim may be worth, call us today on 0330 100 2851 or simply complete our online contact form to arrange a quick call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Guests “forced to visit a local doctor” after suffering symptoms of suspected food poisoning at Iberotel Palace, Egypt