Further reports of illness at The Grand Hotel

Here at Your Holiday Claims we have recently heard from another holidaymaker who has fallen ill whilst staying at The Grand Hotel in Sharm El Sheikh.

The guest said they suffered sickness and diarrhoea during their stay at the hotel and this is not the first time that we have received reports from visitors who have also suffered illness whilst there.

Guests have taken to TripAdvisor to review the hotel and have complained of illness and poor hygiene standards.

A visitor said: âWe have been to this hotel before and expected it to be as it was that time but it is not, the service has suffered drastically but more shocking were some of the things I saw like a chef handling raw beef with hands dripping in blood grabbing the cooked chicken and serving it to people.â

Another guest said they were âvery disappointedâ with their stay and continued: âThe hotel is impressive to look at. However the food was terrible. Generally reheated and the a la carte restaurants served your food less than three minutes after you ordered it.â

âEverything was reheated and the chicken was grey. I would not advise eating the food in this hotel.â

And a guest complained of food poisoning during their stay, commenting: âMy partner had food poisoning from raw chicken in one of the hotel restaurants and was very poorly for most of the holiday.â

âOn complaining to the hotel and Red Sea Holidays their response was that it is totally acceptable to serve raw chicken to their guests as they are busy. So my advice to anyone thinking of using Red Sea Holidays or staying at The Grand Hotel is dont unless you want severe weight loss.â

Anne Thomson, Head of Travel Law at Your Holiday Claims, said: âIt is worrying that we have received yet another enquiry after we reported on illness at the resort not too long ago.â

âI would encourage anyone else who has had their holiday ruined by illness at this hotel to come forward and give us a call to discuss making a claim.â

Call Your Holiday Claims

If you have had a holiday ruined by illness in the past three years our expert team could help you make a no win no fee claim for compensation.

With over 50 years combined experience in the travel law industry our dedicated team have the skills to help you achieve the best possible outcome for your claim.

Speak to a professional today by calling 0330 100 2851, or simply complete our online contact form to arrange a quick call back.

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry