From Pine Bay to the sick bay – outbreaks of illness hit the Pine Bay Holiday Resort, Turkey

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Reports are emerging of a large outbreak of illness at the Pine Bay Holiday Resort in Kusadasi, Turkey.

British holidaymakers have commented on review website TripAdvisor after contracting stomach bugs during their stay at the hotel.

A number of hotel guests have complained of suffering symptoms including sickness, stomach cramps and diarrhoea. Others reported witnessing flies and wasps swarming around uncovered food.

A holidaymaker who was still staying at the resort commented: “Unfortunately were here and have the dreaded stomach virus too.

“My partner and I have had diarrhoea since Tuesday. Its now Friday. We have been unable to leave the hotel as we need to be near a toilet.

“The rep just told us to see a doctor to get a drip. She also told us that there is a virus in the hotel. It seems this has been going on for a while. We should have been told and given the choice to change hotel or cancel.”

Another visitor to the hotel from Lincolnshire stated: “We stayed at Pine Bay for two weeks from the 2nd-16th August and were also affected by severe tummy troubles.

“I have never been on a holiday where I have eaten so little. Food was uncovered with wasps and flies swarming all over it.

“We could not wait to get home and I am still suffering from tummy troubles now.”

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “We are concerned to read the reports of illness at the Pine Bay Holiday Resort in Turkey.

“It appears that a number of hotel guests are suffering similar symptoms during their stay, which may be the result of poor food and hygiene standards.

“It is our hope that the tour operator and hotel management will carry out a full investigation into the cause of the illnesses suffered in order to protect the health of all future visitors.”

Contact Your Holiday Claims today

If you have fallen ill on holiday at the Pine Bay Holiday Resort, contact Your Holiday Claims today for expert advice on the merits of making a claim for compensation.

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry. Our experts have the background knowledge and expertise to help you make a successful claim for compensation.

For a free, no obligation initial consultation, call us today on 0330 100 2851 or simply complete the online contact form below and we will be in touch as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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From Pine Bay to the sick bay – outbreaks of illness hit the Pine Bay Holiday Resort, Turkey