Former Centara Grand Beach Resort Phuket guests complain of Gastroenteritis outbreak

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Former Centara Grand Beach Resort Phuket guests complain of Gastroenteritis outbreak

The dedicated travel law team here at YourHolidayClaims have recently come across a number of reports, which suggest that numerous recent visitors of Thailands Centara Grand Beach Resort Phuket have fallen victim to sickness during their stay.

If a stomach illness which was caused by poor hotel hygiene has put a halt to your package holiday within the last three years, then you could be entitled to thousands of pounds in compensation!

To begin your journey to justice today, just provide our team with a few quick details regarding your case and begin your claim online.

Or if you would prefer to discuss your claim in more detail with one of our friendly and knowledgeable legal team members, then you can do so by calling YourHolidayClaims today on 0330 100 2851.

Holidaymakers disclose the details of their “terrible” experiences at the Centara Grand Beach Resort Phuket

  • Recent visitors of the five star resort confirm they suffered from illnesses such as food poisoning and gastroenteritis
  • Concerns raised over the hygiene levels in both the hotels restaurants and rooms
  • You could be eligible to make a claim if youve fallen ill on holiday for at least a week!

It has come to the attention of the legal experts here at YHC that many recent visits to the Centara Grand Beach Resort Phuket in Thailand, have worryingly been spoiled by stomach illness.

Frustrated former guests of the TUI promoted resort have left reviews on the website TripAdvisor, on how their hard earned breaks were plagued by illness. In one review which is titled “Dated, dirty and overpriced”, one holidaymaker revealed:

“The room was dirty, there was blood on the bathtub, and used q-tips on the counter. The mattress was hard and terrible, [it] reminded me of an old futon from a dorm room.

“The seafood buffet was terrible, I am amazed that I didn’t get sick immediately.

“The Italian restaurant and Coast were decent. I got food poisoning from the resort the evening before I checked out, the staff didn’t seem to care.

“The only bright side is that they have a nurse on staff, which cost me 4500bt (£103)”.

Furthermore, unnervingly additional holidaymakers have also commented on how their visits to the Centara Grand Beach Resort Phuket was marred by illness. One December 2017 visitor of the resort posted:

“[I had] a very poor experience for a 5 star hotel.

“We had many problems and do not recommend this hotel. There was a virus of gastroenteritis in the hotel and nobody advised us on this issue, they do not inform you.

“We discovered there was a problem because we started to feel [unwell]. [There was] very poor communication and [it was] not worth it at all. [Im] very disappointed”.

Our legal specialists opinion

“Our team have recently been notified of online reports which suggest that gastric illness has struck holidaymakers at Thailands Centara Grand Beach Resort Phuket.

“When you hear the terms gastroenteritis and food poisoning used by holidaymakers, it is very worrying. If the reports are indeed correct, this tells me that at some stage there may have been a major breakdown in food hygiene at this hotel.

“If you have had a package holiday ruined by sickness, then you do not have to suffer in silence. Contact the experts here at YourHolidayClaims today to discover whether or not you can make a claim for holiday illness compensation.

Lucy Johnson
Litigation Manager at YourHolidayClaims

Begin your claim now

Here at YourHolidayClaims we are aware of how distressing it can be when illness strikes on holiday, which is why we have made the process of making a claim as quick and as simple as possible.

If you feel as though you may be eligible to make a claim, speak to one of our dedicated legal experts today by calling 0330 100 2851 now.

Alternatively if you arent available to discuss your case over the phone right now, you can also quickly get your claim on track by answering a few quick questions on our online enquiry form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Former Centara Grand Beach Resort Phuket guests complain of Gastroenteritis outbreak
Daniel Groves