Food quality slammed at the Iberostar Tucan as numerous guests reportedly fall ill

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Food quality slammed at the Iberostar Tucan as numerous guests reportedly fall ill

YourHolidayClaims travel law team are aware of a potential outbreak of illness at the Iberostar Tucan in Mexico, after reading online reviews which have been made by recent guests of the resort.

If youre trip to the Riviera Maya has also ended in misery because of illness, as long as your ill-stricken holiday was booked as a package and occurred within the last three years then you may be entitled to make a claim for holiday illness compensation!

To quickly contact our travel law team and get your claim on track today, just answer a few quick questions regarding your case and start your claim online.

Or if you would rather discuss the process of making a claim in more detail with a YHC legal expert, then give us a call today on 0330 100 2851.

Gastric illness reportedly circulates through the Iberostar Tucan

  • Multiple guests critical of the food served at the hotel
  • Some unfortunate guests reveal how they fell “sick” after eating in the hotel restaurants
  • You could be able to claim if you suffered an illness on holiday which lasted for at least a week!

It has come to the attention of the YourHolidayClaims team that a possible gastric illness outbreak has hit recent guests of the five star Iberostar Tucan in Mexico.

This is after a number of TripAdvisor reviews which has been made by former guests of the resort emerged, which appear to reveal that some guests may have suffered from sickness during their stay.

One of these holidaymakers who visited the First Choice promoted resort in November 2017, revealed:

“[Whilst] there on night 2, my oldest daughter from Fort Worth came down with diarrhoea and a stomach bug and got very ill.

“On night 4, my youngest daughter was sick the whole last day with stomach [problems], vomiting & diarrhoea and was ill for 4 days total. Her husband came down with it the 4th night.

“After our Hibachi dinner, I woke up at 4am with the same stuff and had to be wheel chaired to my flight that morning! As I write this three days later, I am still feeling puny.

“The day we returned one of my grandsons from OKC came down with it and the couple from Houston got it the day they returned home.

“None of us were in the same building at the resort, nor did any of us fly in on the same flight, so obviously something was going around at the resort”.

Additionally it unfortunately appears that this holidaymaker was not to only one to have experienced illness issues during their stay at the Iberostar Tucan, as another former guest posted:

“Lovely grounds and friendly staff. Unfortunately all of our group got sick from the food with two of us sick [for] the entire trip.

“Food was mediocre at best. The food looked good but tasted not so good and of course there was the big issue of us getting sick from it.

“This seemed to be a problem for other American and Canadian travellers during our stay as groups were comparing how many of them were sick”.

Our expert opinion

“By going off the reports that we have recently discovered, it appears that many American and Canadian holidaymakers have fallen ill whilst staying at the Iberostar Tucan. However we are concerned that many British guests may have been affected too.

“If poor hotel hygiene has contributed to an illness which ruined your package holiday, then our legal experts may be able to help you secure thousands of pounds in compensation.

“Contact our dedicated legal team today for additional information on whether or not you could make a no win no fee claim”.

Danielle Burnie
Litigation Executive at YourHolidayClaims

Experts that you can trust

YourHolidayClaims have helped an abundance of holidaymakers secure the compensation that they deserve after suffering illness in resorts from all over the world, including Mexico.

So if you feel as though you are eligible to make a claim, just call our dedicated holiday illness helpline today to discover what your claim is worth on 0330 100 2851 now.

Alternatively, you can also provide our team with a few quick details and launch your claim online by completing our online enquiry form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Food quality slammed at the Iberostar Tucan as numerous guests reportedly fall ill
Daniel Groves