Reports suggest British holidaymakers have suffered “food poisoning” at the Hotel Costa Verde in Majorca, Spain.
Visitors to the hotel have commented on TripAdvisor after witnessing poor food and hygiene standards within the hotel’s restaurants. In desperation, some guests ate outside the hotel after recovering from illness, despite having paid for an all-inclusive holiday.
One holidaymaker reported that they and a friend suffered the “sickness/diarrhoea bug” and that they “heard other people in the hotel had it and wouldn’t be surprised if it was the food.”
Another hotel guest from Cambridge commented: “My friend and I have just returned from a weeks’ holiday at the Hotel Cost Verde.
“The food is awful. After our first night of all-inclusive the following day my friend and I had possibly the worst cases of food poisoning we had ever had. It took a whole day out of our holiday and must have been the food as the only food we had eaten had come from the all-inclusive buffet.”
“We paid for all-inclusive but obviously after food poisoning decided not to eat meals at the hotel. We have requested some sort of compensation from the company we booked it through but have heard nothing yet.”
Anne Thomson, Head of Travel law at Your Holiday Claims, said: “Reported cases of food poisoning are always concerning and not only do they cause distress they can quite easily ruin a holiday.”
“Where food has been undercooked or is served at lukewarm temperatures, holidaymakers are at risk of suffering illness. They can lead to contracting gastroenteritis, suffering symptoms including sickness, stomach cramps, and diarrhoea.
“Tour operators and hotel management should ensure that strict food and hygiene procedures are implemented at the Hotel Costa Verde.”
“I would advise anyone who has suffered a holiday illness at this hotel to contact our holiday claims team for advice on how to make a claim for compensation.”
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