Hoildaymakers returning from the Melia Cayo Santa Maria Hotel in Cuba during August 2013 are complaining on TripAdvisor of suffering from symptoms of severe food poisoning.
The Melia Cayo Santa Maria is promoted by Thomas Cook Holidays among others. This hotel is a 4 star all inclusive in a beach-front location. The hotel dining facilities include a main buffet restaurant, beach restaurant and Mediterranean, Italian, French and Japanese Ã la carte restaurants.
One holidaymaker who returned from the hotel in AugustÂ said: âThe food was not good, some under cooked and some cold. At the snack bar we were given egg on mouldy toast.
The hotel ran out of water on two separate occasions, meaning no toilets on the complex flushed, staff were unable to wash their hands to prepare food and the whole complex became filthy in a matter of hours.â
Anne Thomson, Head of the Holiday Illness Claims Department at Farnworth Rose said: âIt is worrying to read about such appalling standards of food and hygiene at the Melia Cayo Santa Maria Hotel. Anyone who has been ill at this hotel in the past 3 years should contact us as soon as possible to discuss compensation.â
Contact our food poisoning compensation solicitors
If you have suffered a holiday illness in a package hotel abroad, please contact Farnworth Rose for free information about claiming compensation.
Anne Thomson has successfully dealt with millions of pounds worth of holiday illness compensation claims over the past 25 years. Anne has previously worked for major tour operators Thomas Cook and Thomson/First Choice and has the background knowledge, expertise and understanding to ensure that you receive the compensation you deserve.
Tracy Stansfield, an experienced solicitor in the team has headed up her own personal injury department representing the victims of accidents and illness for over 20 years. Dealing with a whole range of illnesses/accidents ranging from minor injuries to injuries with life changing consequences, Tracy has successfully worked with her clients to ensure that they receive the maximum compensation due to them.
If you would like to begin our no win no fee case service, please start online your Caribbean holiday illness claim.
If you have suffered any type of illness or injury during a holiday abroad contact Anne Thomson or Tracy Stansfield on: 0330 100 2851.