Hotel hygiene questioned as illness hinders holidays at the HD Beach Resort

YourHolidayClaims’ specialist team have been made aware of potential illness issues at Lanzarote’s HD Beach Resort, after a distressed former guest of the resort turned to us seeking expert legal advice following their ill-stricken stay.

If you have had a hard earned trip to the Canary Islands ruined by illness, then you could be entitled to thousands of pounds in compensation.

For more information on whether or not you can make a claim, contact our dedicated legal team by calling us now on 0330 100 2851.

Alternatively if you can’t speak to us over the phone right now, you can arrange a call back from us at a more suitable time by launching your claim online.

Guests of the HD Beach Resort claim they “definitely” won’t be returning following their disappointing stays

  • Our team currently assisting a former guest of the resort seek holiday illness compensation
  • Additional holidaymakers also report of a gastric illness outbreak
  • Food hygiene and cleanliness of hotel tap water criticised

The travel law experts here at YourHolidayClaims are legally helping a distressed holidaymaker in launching a claim against their tour operator, after illness plagued their visit to the HD Beach Resort in Lanzarote.

While explaining their ordeal to the YHC team, the former guest of the 4-star resort claimed they suffered symptoms of a fever, along with severe diarrhoea & vomiting.

Unfortunately, the holidaymaker continued to reveal how these distressing symptoms lasted for up to 14 days.

In addition to this, YourHolidayClaims’ holiday illness experts have also discovered reviews left by recent visitors of the HD Beach Resort on TripAdvisor, which worryingly reveal that more holidaymakers could have been affected by illness during their stays.

One holidaymaker who travelled to the Lanzarote hotel with their partner in May 2017, commented:

“The hotel does not provide bottled water free of charge, and although cold water is available from a tap, most people we spoke to had an upset stomach when drinking this.

“The big question is would we go back? A resounding no. Definitely not for us, or any of the couples we spoke to”.

The food on offer at the hotel restaurant was also a popular talking point amongst holidaymakers, with one guest warning:

“Everything except the food was great… be careful to check the food is cooked”.

Comments from our expert solicitor

“It’s worrying to learn of more illness issues at the HD Beach Resort in Lanzarote, so soon after the last time we were made aware of illness issues at this resort in March this year.

“To learn that the hotel tap water is a possible cause for the ongoing illness issues at this resort is equally as worrying, and I fear that many more holidaymakers may have fallen victim to illness during their stay here.

“Me and the team here at YourHolidayClaims are here to help you when illness strikes on holiday, I urge anyone who’s been affected by illness on their package holiday within the last three years to come forward and receive the expert legal advice they deserve”.

Anne Thomson
Head of Travel law at YourHolidayClaims

Speak to the experts today

Our expert solicitors hold an impressive 99% conversion rate when it comes to settling holiday illness claims, so with us in your corner you won’t be left disappointed! Read more on how YourHolidayClaims guarantees a hassle free, no win no fee Spain holiday illness claim process.

To benefit from our industry leading legal services, just answer a few quick questions on our enquiry form to start your claim online.

Or if you’d rather discuss your claim over the phone with one of our dedicated advisors, you can do so now by calling us on 0330 100 2851.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Hotel hygiene questioned as illness hinders holidays at the HD Beach Resort
2017-06-19T13:30:21+00:00
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