Food poisoning causes serious sickness at Stella Makadi Beach Hotel, Egypt

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We have been contacted by a holidaymaker who has asked us to represent her after she fell ill with food poisoning at the Stella Makadi Beach Hotel in Egypt.

The hotel was booked through Thomas Cook and upon her arrival, other holidaymakers made her aware that a lot of people in the hotel were suffering symptoms of gastric illness.

The Thomas Cook representative was made aware of our client´s illness only to blame her symptoms on a ´change of lifestyle.´

Another holidaymaker who also stayed at the Stella Makadi Hotel in August 2013 complained on TripAdvisor: “The food is awful and British guests are not catered for at all. I understand you go to Egypt you expect to get a bit of a tummy bug but for one whole week we were there and couldnt leave the room. We saw staff not cleaning glasses or cutlery properly.”

Anne Thomson, Head of Travel Law at YourHolidayClaims said: “Levels of hygiene at this hotel appear shockingly bad and we have been told many other people were suffering illness. There is no excuse for not washing glasses or cutlery properly and holidaymakers should never be exposed to food poisoning.

“Anyone who has become ill at the Stella Makadi Hotel should contact us as soon as possible to discuss compensation. We can give free legal advice and also explain to clients how much their claim may be worth.”

Contact our Holiday Illness Claims Department

If you have been ill whilst on holiday at the Stella Makadi Beach Hotel in Egypt, we will help you to make a successful claim for compensation, including settlement for any financial loss or out of pocket expenses you have incurred too. Make sure you choose a firm that puts your interests first throughout the holiday illness claim.

For free legal advice and to find out how we can help you to make a successful claim, call us now on  0330 100 2851.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Food poisoning causes serious sickness at Stella Makadi Beach Hotel, Egypt
Shaun Starr