Five star stays ruined by illness at Iberostar Costa Dorada

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Five star stays ruined by illness at Iberostar Costa Dorada

Your Holiday Claims have been contacted by a British holidaymaker seeking compensation after their stay at Iberostar Costa Dorada in the Dominican Republic was ruined by illness.

Poor hygiene and maintenance at the five star Thomson resort has reportedly left multiple holidaymakers suffering diarrhoea and sickness for a large part of their stay.

One unfortunate guest told our claims team that they believe parasite “cryptosporidium” was the cause of illness and were also aware of numerous others experiencing similar symptoms.

Several unhappy holidaymakers have since taken to TripAdvisor to air their complaints, including a recent guest who likened the hotel to “a building site” and vowed “I will not be returning!”

Another guest commented: “The food in the buffet was horrible! The only place to eat good food was in the speciality restaurants … This hotel was a disgrace and a disappointment.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “I am very concerned by the recent reports received by holidaymakers of illness at Iberostar Costa Dorada.

“The Puerto Plata area of the Dominican Republic is hugely popular with British tourists and it is worrying to hear that multiple guests may have fallen ill.

“Our specialist team at Your Holiday Claims have several years experience in successfully recovering compensation for holidaymakers and I would strongly encourage anyone affected to get in touch for expert legal help.

Was your holiday ruined by illness at Iberostar Costa Dorada?

If you have suffered illness at Iberostar Costa Dorada, within the last 3 years, you may be able to make a no win no fee claim for holiday illness compensation.

Your Holiday Claims have over 50 years combined experience in successfully recovering holiday illness compensation for British holidaymakers.

To find out what you claim may be worth, call us for a free consultation on 0330 100 2851, or simply complete our online contact form and well be in touch shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Five star stays ruined by illness at Iberostar Costa Dorada