Five out of ten family members struck down by illness at the Majestic Colonial Punta Cana

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We are becoming increasingly concerned after reading recent reports of illness on TripAdvisor at the the Majestic Colonial Punta Cana in Dominican Republic.

Holidaymakers have complained about having their holiday ruined due to “the food and poorly filtered water.”

Guests have commented on the food stating that the “buffet in the morning made me sick” and the hotel had “unsanitary food conditions”

One family reported that they suffered symptoms including vomiting, diarrhoea, fever and stomach cramps and that “5 out of the 10 of us got sick half way through the trip.”

Another holidaymaker stated “based on other reviews on TripAdvisor and things that I heard from other visiting patrons, we were not the only ones who got sick. I told the Majestic staff and they were not sympathetic at all.”

Anne Thomson, Head of the Travel law department commented on the reports: “Unfortunately when food and hygiene levels fall or there is a breakdown in procedures guests are at risk of contracting a gastric illness. Food that is not handled correctly or cooked thoroughly can become contaminated with bacteria and this can lead to infections such as Salmonella.

“I would urge anyone who has fallen ill on holiday at the Majestic Colonial Punta Cana to contact Your Holiday Claims.”

Contact Your Holiday Claims

At Your Holiday Claims, our dedicated holiday claims team has over 50 years combined experience within the Travel law industry. They have the necessary background knowledge and expertise to help you make a successful claim for compensation.

We are on hand to offer any advice and guidance that you may need and will always keep you up to date on the claims process.

For more information on how we can help you, contact Your Holiday Claims today. You can call free on 0330 100 2851 or simply complete the online contact below and we will be in touch as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Five out of ten family members struck down by illness at the Majestic Colonial Punta Cana
Shaun Starr