Family’s first holiday ruined by illness at Trendy Lara Hotel, Turkey

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Family’s first holiday ruined by illness at Trendy Lara Hotel, Turkey

A Portsmouth family of 4 have instructed the expert solicitors at YourHolidayClaims after their September 2017 holiday in Turkey was ruined by illness.

Craig Mason, his partner Sarah Edwards and their 2 children headed off to the five-star Trendy Lara Hotel looking forward to their first family getaway together.

Trendy Lara Hotel Family Vacation Ruined By Hand, Foot & Mouth Disease

Unfortunately, within a matter of days their dream holiday turned into a nightmare as 11-month-old Ernie developed a high temperature and became incredibly irritable.

As his illness progressed, Ernie developed an angry red rash over his body.

After seeing the hotel nurse, the Portsmouth family were told that Ernie had developed an allergy rash. However, after visiting a local doctor to obtain a fit to fly certificate, the family were informed that he had in fact contracted hand, foot and mouth disease.

Although Ernie was allowed to fly home, his illness ordeal was far from over. Once back in the UK, and after both a hospital and GP visit, it was confirmed that the hand, foot and mouth disease had led to dermatitis as some of the spots had become infected and were cracked and bleeding. At present, Ernie is now onto his second course of antibiotic creams as symptoms remain ongoing.

Family Contact YHC After Returning From Their Turkey Holiday Was Ruined

Speaking to the YHC claims experts, father Craig is certain that the hotel had prior knowledge of hand, foot and mouth disease circulating amongst its guests.

“We believe that this hotel knew about the HFMD before we arrived as they responded to Tripadvisor reports before we even got there,” he states.

“They told us it was an allergy and denied any knowledge of HFMD. We believe that Thomas Cook would also have read these reports as it is their job to know.”

He further adds that there were no posters or information sheets provided by the hotel detailing the alleged outbreak despite the reports of other infected children.

It was on their return home that the Portsmouth family of four spoke to a hand, foot and mouth disease claim expert at YourHolidayClaims.

YHC Handle Hand, Foot & Mouth Disease Claim No Win No Fee

After relating the details of their ruined trip, the familys claim was accepted on a no win no fee basis with Litigation Executive Leigh Carroll appointed to handle their case.

Leigh said: “Hand, foot and mouth disease can be an incredibly unpleasant illness and, as in Ernies case, can lead to complications.

“UK package holidaymakers should expect nothing less than the highest standards of health and hygiene abroad. If you are unfortunate enough to contract a holiday illness as a result of breakdowns in hygiene standards in your package holiday hotel then you too may be eligible to bring a claim for compensation against your tour operator with help from YHC.

“In order to make your claim as strong as possible, I would always advise that you seek medical attention, report your illness and document any hygiene failings. Further information on what steps you can take can be found by clicking here.”

Did hand, foot and mouth disease ruin your holiday in Turkey?

If your package holiday was ruined by an outbreak of illness, you could be owed thousands in a successful no win no fee claim for compensation. The experienced legal team at YHC will provide reassurance and fully support you through the process, find out more about how you can make your hassle free Turkey holiday illness claim.

To discuss your case with Leigh, or any one of our dedicated team, call 0330 100 2851.

Or, if youd prefer that we call you, answer a few short questions online and well do the rest when you start settlement proceedings online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Family’s first holiday ruined by illness at Trendy Lara Hotel, Turkey
Jennifer Hodges