Family holiday ruined due to “sickness bug” at the Club Hotel Tonga

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A family who stayed at the Club Hotel Tonga have complained on TripAdvisor of contracting a “sickness bug.”

The family of seven consisted of five adults and two children and one member commented “my son and his family had not been away for four years.”

Although the family from Blackpool has not commented on the cause of their illness, they have stated that “six members out of seven in their party fell ill with diarrhoea and vomiting.”

The family have told how they were confined to their beds. As the party members all fell ill at different times they said “we were hardly together as we had to take it in turns to sit in room with poorly children.”

Unfortunately the family had no warning of the “sickness bug” and have commented “we did not know about the sickness bug until we were unlucky enough to get it.”

“It was very unpleasant and to say it spoilt our holiday is an understatement.”

“We were so excited and had worked so hard to save for it, we are so disappointed and two have still not recovered yet.”

Tracy Stansfield, an experienced solicitor at Your Holiday Claims, comments: “The fact that people are still contracting “stomach bugs” at the Club Hotel Tonga is unacceptable.”

“British holidaymakers should be able to enjoy their holiday instead of being confined to their rooms because of hotel failings.”

“I would hope that the hotelier and tour operators promoting this hotel are taking this matter seriously.”

“If you have been affected by illness at the Club Hotel Tonga, contact Your Holiday Claims as soon as possible.”

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It is our aim to ensure that you obtain the best outcome for your claim in a stress free manner. Our holiday claims experts are always on hand answer any questions you may have on the claims process and will offer the advice and guidance that you need.

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If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

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If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
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Family holiday ruined due to “sickness bug” at the Club Hotel Tonga