Family holiday ruined due to âsickness bugâ at the Club Hotel Tonga

A family who stayed at the Club Hotel Tonga have complained on TripAdvisor of contracting a âsickness bug.â

The family of seven consisted of five adults and two children and one member commented âmy son and his family had not been away for four years.â

Although the family from Blackpool has not commented on the cause of their illness, they have stated that âsix members out of seven in their party fell ill with diarrhoea and vomiting.â

The family have told how they were confined to their beds. As the party members all fell ill at different times they said âwe were hardly together as we had to take it in turns to sit in room with poorly children.â

Unfortunately the family had no warning of the âsickness bugâ and have commented âwe did not know about the sickness bug until we were unlucky enough to get it.â

âIt was very unpleasant and to say it spoilt our holiday is an understatement.â

âWe were so excited and had worked so hard to save for it, we are so disappointed and two have still not recovered yet.â

Tracy Stansfield, an experienced solicitor at Your Holiday Claims, comments: âThe fact that people are still contracting âstomach bugsâ at the Club Hotel Tonga is unacceptable.â

âBritish holidaymakers should be able to enjoy their holiday instead of being confined to their rooms because of hotel failings.â

âI would hope that the hotelier and tour operators promoting this hotel are taking this matter seriously.â

âIf you have been affected by illness at the Club Hotel Tonga, contact Your Holiday Claims as soon as possible.â

Contact us today

Our holiday claims team has over 50 years within the travel law industry. They have the background knowledge and expertise to help you make a successful claim for compensation.

It is our aim to ensure that you obtain the best outcome for your claim in a stress free manner. Our holiday claims experts are always on hand answer any questions you may have on the claims process and will offer the advice and guidance that you need.

For more information on how we can help you, contact us today. Call free on 0330 100 2851, or simply complete the online contact form below for a call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

The Latest Illness Outbreaks & Advice from YHC

‘Tide turning’ for holiday illness claims

Holidaymakers who issue fraudulent sickness claims have sparked negative headlines, but a pivotal court ruling means that defendants will no longer have an ‘easy ride’ picking holes in expert evidence In a sector where so much attention has focused on […]

Reports of sickness outbreaks continue at Family Life Mar de Menorca

The team at YourHolidayClaims have been contacted by a group of holidaymakers who reported that their holidays were ruined by sickness at the Family Life Mar de Menorca. If your all-inclusive package holiday at the Family Life Mar de Menorca […]

Sickness outbreaks continue at the Liberty Hotels Lykia in Turkey

British holidaymakers have continued to contact YourHolidayClaims to report suffering from outbreaks of sickness at the Liberty Hotels Lykia in Oludeniz, Turkey. At YourHolidayClaims, our expert solicitors have already helped 42 British holidaymakers to secure compensation totalling £97,000 following illness […]

Claiming compensation for E coli on holiday in Egypt

If you’ve have been affected by E coli on holiday in Egypt it can understandably be a very distressing experience. E coli can cause serious food poisoning leading to symptoms of vomiting, diarrhoea and in some cases dehydration. This can […]

What is the process for making a holiday accident claim?

If you’ve suffered an accident on holiday, it is only natural for the process of bringing a claim to seem daunting. That is why the specialist team of solicitors at YourHolidayClaims work on your behalf to make the claims process […]

Infographic: Important evidence when making a holiday accident claim

If you have suffered injuries caused by an accident on holiday, you could be entitled to receive thousands of pounds in compensation. However, it is perfectly understandable that most people would have no idea where to start when making a […]

Thomas Cook holiday compensation claims advice

Has your Thomas Cook holiday been ruined by an illness or injury? Did you know that you could be entitled to receive thousands of pounds in compensation? At YourHolidayClaims, our dedicated team of experienced holiday claim solicitors help people receive […]

What type of cruise ship accidents can you claim for?

When you travel on a cruise holiday, the last thing you expect is to suffer injuries caused by an accident that wasnt your fault. However, accidents can and do happen on board cruise ships. If you have suffered an accident […]

Airtours Holiday Compensation Claims Advice

If you’ve had a long-awaited Airtours package holiday ruined by an illness or injury, you could be entitled receive compensation. The dedicated solicitors at YourHolidayClaims have already helped people across the UK receive thousands of pounds in compensation for ruined […]

Bringing a holiday accident claim against the tour operator

If you have suffered an accident on a package holiday abroad, you could receive thousands of pounds in compensation from your tour operator. Yet many people are unsure whether they booked their holiday as package, and whether they can receive […]

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry

Family holiday ruined due to âsickness bugâ at the Club Hotel Tonga

Get in touch with one of our team

The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Family holiday ruined due to âsickness bugâ at the Club Hotel Tonga