Family falls ill on holiday at the Royal Kenz Hotel in Tunisia

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Family falls ill on holiday at the Royal Kenz Hotel in Tunisia

British holidaymakers have reported falling ill on holiday at the Royal Kenz Hotel, with many criticising the standards of food hygiene.

If your holiday has been devastated by an illness which was caused by poor hotel conditions, then the YourHolidayClaims team could assist you in claiming up to £43890 in holiday illness compensation!

Speak to our team today do talk over your claim, by giving us a call today on 0330 100 2851.

Cant speak to us right now? Well thats no problem, alternatively you can arrange a call back from us at a time that better suits you by completing our online enquiry form.

Tunisian turmoil for holidaymakers as illness hits the Royal Kenz Hotel

  • Numerous holidaymakers report suffering from gastric illness during their stay
  • Food hygiene heavily criticised by guests
  • Holiday illness experts concerned over the events at the Tunisian resort

A number of visitors to the Tunisian hotel have commented on the review website TripAdvisor after they were served cold and undercooked food during their stays.

One return visitor said it was clear the “standards had deteriorated” at the hotel, before adding “all the family were ill during our stay, we put it down to hygiene”.

Others have stated that food at the hotel was “mostly cold” and “sometimes warm but often cold”. Alarmingly a recent hotel guest reported that “the hotel now provide a microwave so you can warm your food up yourself”.

In addition to this another holidaymaker complained, “In all fairness we were sold a four star platinum experience which should not involve the necessity of having to re-heat your food at every meal”.

Our holiday illness experts thoughts

“The reports we have read relating to the Royal Kenz Hotel in Tunisia are concerning.

“Holidaymakers are more likely to contract a gastric illness if they are served food which is undercooked or not piping hot. It is vital that all hotels maintain high food hygiene standards in order to minimise the risk of any illness amongst the guests occurring.

“As always, I would encourage anyone affected by illness during their package holiday to contact YourHolidayClaims for expert advice on whether they may be entitled to make a claim for compensation.

“We have helped holidaymakers across the UK obtain compensation for the illness they have suffered, any loss of enjoyment of the holiday and any out of pocket expenses incurred as a result of the illness”.

Tracey Stansfield
Experienced solicitor at YourHolidayClaims

Speak to the holiday illness experts

For more information on how we can help you receive compensation for sickness in Tunisia, contact YourHolidayClaims today.

To speak directly to a holiday claims expert today to discuss your holiday illness claim, call us now on 0330 100 2851.

Or you can provide us with a few quick details regarding your situation and get your claim on track online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Family falls ill on holiday at the Royal Kenz Hotel in Tunisia