British holidaymakers have reported falling ill on holiday at the Royal Kenz Hotel, with many criticising the standards of food hygiene.
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Tunisian turmoil for holidaymakers as illness hits the Royal Kenz Hotel
- Numerous holidaymakers report suffering from gastric illness during their stay
- Food hygiene heavily criticised by guests
- Holiday illness experts concerned over the events at the Tunisian resort
A number of visitors to the Tunisian hotel have commented on the review website TripAdvisor after they were served cold and undercooked food during their stays.
One return visitor said it was clear the “standards had deteriorated” at the hotel, before adding “all the family were ill during our stay, we put it down to hygiene”.
Others have stated that food at the hotel was “mostly cold” and “sometimes warm but often cold”. Alarmingly a recent hotel guest reported that “the hotel now provide a microwave so you can warm your food up yourself”.
In addition to this another holidaymaker complained, “In all fairness we were sold a four star platinum experience which should not involve the necessity of having to re-heat your food at every meal”.
Our holiday illness experts’ thoughts
“The reports we have read relating to the Royal Kenz Hotel in Tunisia are concerning.
“Holidaymakers are more likely to contract a gastric illness if they are served food which is undercooked or not piping hot. It is vital that all hotels maintain high food hygiene standards in order to minimise the risk of any illness amongst the guests occurring.
“As always, I would encourage anyone affected by illness during their package holiday to contact YourHolidayClaims for expert advice on whether they may be entitled to make a claim for compensation.
“We have helped holidaymakers across the UK obtain compensation for the illness they have suffered, any loss of enjoyment of the holiday and any out of pocket expenses incurred as a result of the illness”.
Experienced solicitor at YourHolidayClaims
Speak to the holiday illness experts
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