British holidaymakers have reported falling ill on holiday at the Royal Kenz Hotel, with many criticising the standards of food hygiene.
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Tunisian turmoil for holidaymakers as illness hits the Royal Kenz Hotel
- Numerous holidaymakers report suffering from gastric illness during their stay
- Food hygiene heavily criticised by guests
- Holiday illness experts concerned over the events at the Tunisian resort
A number of visitors to the Tunisian hotel have commented on the review website TripAdvisor after they were served cold and undercooked food during their stays.
One return visitor said it was clear the âstandards had deterioratedâ at the hotel, before adding âall the family were ill during our stay, we put it down to hygieneâ.
Others have stated that food at the hotel was âmostly coldâ and âsometimes warm but often coldâ. Alarmingly a recent hotel guest reported that âthe hotel now provide a microwave so you can warm your food up yourselfâ.
In addition to this another holidaymaker complained, âIn all fairness we were sold a four star platinum experience which should not involve the necessity of having to re-heat your food at every mealâ.
Our holiday illness experts thoughts
âThe reports we have read relating to the Royal Kenz Hotel in Tunisia are concerning.
âHolidaymakers are more likely to contract a gastric illness if they are served food which is undercooked or not piping hot. It is vital that all hotels maintain high food hygiene standards in order to minimise the risk of any illness amongst the guests occurring.
âAs always, I would encourage anyone affected by illness during their package holiday to contact YourHolidayClaims for expert advice on whether they may be entitled to make a claim for compensation.
âWe have helped holidaymakers across the UK obtain compensation for the illness they have suffered, any loss of enjoyment of the holiday and any out of pocket expenses incurred as a result of the illnessâ.
Tracey Stansfield
Experienced solicitor at YourHolidayClaims
Speak to the holiday illness experts
For more information on how we can help you receive compensation for sickness in Tunisia, contact YourHolidayClaims today.
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