RIU Touareg terror as holidaymaker contracts H. Pylori whilst at the resort

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RIU Touareg terror as holidaymaker contracts H. Pylori whilst at the resort

YourHolidayClaims have received an enquiry from a British holidaymaker whos stay at the RIU Touareg, Cape Verde, was ruined by an illness which was later confirmed to be caused by Helicobacter pylori.

If illness has contributed to your Cape Verde catastrophe, then you could potentially receive thousands of pounds in holiday illness compensation!

To discuss your claim with one of our travel law experts, call now on 0330 100 2851.

Or alternatively, you can provide us with a few details on your holiday to start your claim online.

Frustrated guests complain of infection and illness at RIU Touareg

  • Former guest contacts us after H. Pylori ruins their holiday
  • Additional holidaymakers also claim illness is rife at the resort
  • Poor hygiene and food standards to blame, according to guests

YourHolidayClaims experts are currently assisting a holidaymaker who had to endure severe gastric illness symptoms of diarrhoea and stomach cramps in Cape Verde during his visit to the Boa Vista resort.

Worryingly whilst investigating the issues at the RIU Touareg, YHC experts discovered reports on the website TripAdvisor which revealed that more holidaymakers have been far from pleased with their visit.

One poster who stayed in April 2016 disclosed:

“Very disappointed…The only thing that is 5* about the hotel is the look of the hotel.

“When we arrived we [were] greeted by an infestation of moths in the corridor and several dead bugs on the floor of the room.

“The food was very average and whatever was on offer for lunch was also for dinner the same day.”

Furthermore, another holidaymaker claimed his “wife developed a bad stomach for days” and alarmingly that many of his fellow travellers also had “stomach upsets”.

Additional online reports also unveil that the food served to guests at the RIU Touareg was often “cold”, and that the resort also has problems with cockroaches infesting rooms.

What our Head of Travel Law thinks

“H. Pylori can cause a number of unpleasant symptoms, and can spread quite quickly in resorts such as the RIU Touareg if it is not controlled correctly.

“It is saddening to learn that holidaymakers breaks are being ruined by illnesses, and my thoughts are with anyone who has been affected by the illness issues that have been present at the RIU Touareg.

“I suggest that anyone affected by illness on holiday seeks the justice they deserve, through speaking to me or any member of my team at YourHolidayClaims by calling us on 0330 100 2851 or by starting your claim online”.

Anne Thomson,
Head of Travel Law at YourHolidayClaims.

Further reading on Cape Verde illness outbreaks

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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RIU Touareg terror as holidaymaker contracts H. Pylori whilst at the resort