Illness at the Sharm Grand Plaza, Egypt, results in holiday illness legal action

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The team at Your Holiday Claims has heard from a guest who is seeking compensation after falling ill at the Sharm Grand Plaza in Egypt.

Other holidaymakers have taken to TripAdvisor to review the resort, with some complaining of poor hygiene standards and illness during their stay.

A visitor from Cheshire who was staying at the resort for their honeymoon commented: “Food ok but got the Egyptian bug which the locals informed us spreads through even the locals in November. Had meals at the a la carte but food served cold.”

Another guest described the food being served as “terrible” and wrote: “We went for our first meal (evening dinner) and the food was cold and not edible.”

“Sadly this set the standard for the rest of the holiday. We tried both restaurants but no joy. In fact the food in the upstairs restaurant was worse than downstairs.”

“After speaking to numerous guests, some of whom were regular visitors to the hotel, we were told they too had seen a drastic decline in the standard of food. On three occasions my wife had fish which apparently had been grilled but underneath the blackened skin was raw and had to be sent back”.

And a guest said that the resort had “serious health and hygiene issues”, stating: “The salad bar was inspected by a hygiene officer whilst we were there and many dishes were sent back to the kitchen as they werent cold enough.”

“The quality of food was appalling. My husband and I are not fussy eaters and we lived in the Middle East for 10 years as well as being well travelled but we ended up eating chips – which again, were cold soggy and raw in the middle. The choice of food is extremely limited and very poor.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, said: “It is worrying that numerous guests have reported falling ill at this resort and that some have noted serious failings in its food safety standard.”

“I would encourage anyone else who has fallen ill at this resort in the past three years to contact us to discuss making a no win no fee claim for compensation.”

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Our team of professionals have over 50 years combined experience in the travel law industry and have the skills to achieve the best possible outcome for your claim.

Speak to an expert today by calling 0330 100 2851, or simply complete our online contact form and we will call you back as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness at the Sharm Grand Plaza, Egypt, results in holiday illness legal action