Enquiry received following cruise ship illness

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Here at Your Holiday Claims we have recently received an enquiry following reports of illness on-board the Thomson Majesty cruise ship.

This comes after an outbreak of illness aboard the ship was reported last year when an engagement getaway ended in a couples holiday being ruined by sickness.

Lauren and Danny Bushaway went on a cruise to the Canary Islands in 2013. During the cruise Danny popped the question, shortly before falling violently ill and needing three injections from the doctor to stop his vomiting.

Other guests have also taken to Cruise Critic to review their holiday cruise with the Thomson Majesty.

A “very unhappy and poorly customer” commented: “Food was lukewarm at best, many passengers were poorly with norovirus. This was confirmed whilst on the ship”.

Another guest said they had heard reports of norovirus whilst on their cruise and added: “We saw first-hand a cleaner using one damp cloth on handrails, elevators, door handles. All they did was contaminate clean surfaces and move around the germs.”

“There was fluff sticking to surfaces and kitchen equipment was grubby if not worse. Health and safety appeared non-existent nor was proper training on basic hygiene”.

Last year Your Holiday Claims successfully helped a total of 26 British holidaymakers claim a combined total of £42,500 in compensation after they were affected by an outbreak of gastric illness during a holiday on the Boudicca cruise ship.

Head of Travel Law at Your Holiday Claims, Anne Thomson, said: “Outbreaks of illness can spread incredibly quickly on-board cruise ships so it really is extremely important that excellent standards of hygiene are maintained.

“If you have fallen ill whilst staying on board the Thomson Majesty I would encourage you to get in touch with us as soon as possible to see whether you would be entitled to make a claim”.

Fallen ill on board the Thomson Majesty?        

If your cruise on-board the Thomson Majesty has been ruined by illness we want to hear from you.

Our dedicated holiday claims team has over 50 years combined experience in the travel law industry and are available to offer you advice or guidance on the claims process.

Call us on 0330 100 2851 to speak directly to a holiday claims expert or complete our online contact form to arrange a quick call back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Enquiry received following cruise ship illness