Enquiry received after illness ruins holiday at the Royal Oasis Resort in Egypt

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Here at Your Holiday Claims we have recently received an enquiry from a holidaymaker who has fallen ill on holiday in Egypt.

The holidaymaker had travelled to the Royal Oasis Resort in Sharm el Sheikh when they were affected by the illness.

In recent weeks, a number of hotel guests have commented on TripAdvisor after they were exposed to poor standards of food and hygiene.

One recent visitor stated that “food was cold” and “everything was tired and dirty”. They added that they were served “uncooked chicken which was pink inside”. Others have described the Royal Oasis Resort as “filthy and disgusting”.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the enquiry: “We have recently been contacted by a holidaymaker whose holiday was ruined by illness at the Reef Oasis Resort in Egypt.

“It is worrying to read further reports of poor food hygiene standards at the hotel. When food is served undercooked or lukewarm there is a serious risk of holidaymakers being affected by food poisoning caused by bacteria including salmonella, E. coli and campylobacter.

“I hope the tour operators and hotel management will investigate any reports of illness at the Royal Oasis Resort in order to protect the health of all hotel guests.

“I would also encourage anyone who has been affected by illness at this hotel to contact myself or a member of our holiday claims team for expert advice on whether you may be entitled to make a claim.”

Have you fallen ill on holiday Egypt?

If you have fallen ill on holiday in Egpyt at the Royal Oasis Resort, we are here to help you make a successful claim for compensation.

Our dedicated team has over 50 years combined experience within the travel law industry. They are always on hand to offer the advice and guidance you need and to answer any questions you may have on the claims process.

To discuss your case with a holiday claims expert today, call us on 0330 100 2851, or simply compete the online contact form to arrange a quick call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Enquiry received after illness ruins holiday at the Royal Oasis Resort in Egypt