We have recently received an enquiry after a family holiday in Tunisia ended with one member leaving with salmonella.
The family had travelled to the Thomas Cook promoted El Ksar Resort, where two of family members were affected by illness. It was later confirmed that one of them had contracted salmonella.
Other holidaymakers have taken to TripAdvisor to review the four star hotel with one guest stating the food was “inedible, cold and greasy”.
They added: “Maybe I’m fussy but I really do not want to chance reheating food in a microwave that has been kept warm for god knows how long”.
Another holidaymaker described the facilities as “absolutely disgusting” with rubbish all over the complex and underwear, condoms and plastic bags in the swimming pool.
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “It’s very concerning to hear of holidaymakers contracting salmonella whilst on holiday”.
“Salmonella can often lead to holidaymakers contracting gastroenteritis – an inflammation of the stomach or bowels resulting in symptoms including vomiting and diarrhoea.”
“There is a much higher risk of infection when foods such as meat and poultry are undercooked. It is vital that all hotels ensure they have high standards of food hygiene in place to ensure that holidaymakers are not placed at risk of contracting such illnesses”.
Have you fallen ill at the El Ksar Resort in Tunisia?
If you have fallen ill while staying at the El Ksar Resort we want to hear from you. Our dedicated holiday claims experts are on hand to answer any questions you may have and offer guidance you need on the claims process.
To talk to a member of our expert holiday claims team, call us on 0330 100 2851, or simply complete our online contact form to arrange a quick call back.