Enquiries received as illness ruins holidays at the Onyria Claros, Turkey

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Here at Your Holiday Claims we have spoken to a holidaymaker whose stay at the Onyria Claros in Turkey was ruined by illness.

Recent visitors have commented on TripAdvisor after finding poor hygiene standards at the hotel with food often served undercooked.

One holidaymaker from York described mealtimes at the Onyria Claros as “carnage”. They added: “We were not even able to eat our main course as it was stone cold.

“When I notified the server of this, he simply told me that I couldnt get anything else instead of this and shrugged when I asked him what else he could do.”

Another hotel guest warned: “Beware the food that sits lukewarm for two hours – I ended up in hospital.”

Others have described the Onyria Claros as, “the filthiest hotel I have ever stayed in”.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “The current reports of illness at the Onyria Claros are concerning.

“If food and hygiene standards within holiday hotels are poor, there is a risk of outbreaks of illness occurring.

“I would encourage anyone who has been affected by illness at this hotel to contact myself or an expert member of our holiday claims team.

“If your illness was caused as a result of fault on the part of a holiday hotel, your tour operator may be liable. As a result of this, you may be able to obtain compensation for the illness you have suffered, the loss of enjoyment of your holiday and any out of pocket expenses incurred as a result of the illness.”

Contact Your Holiday Claims today

If your holiday to the Onyria Claros in Turkey has been ruined by illness, contact Your Holiday Claims today.

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry. They have the background knowledge and expertise to help you obtain the best possible outcome for your claim.

For more information on how we can help you, call us on 0330 100 2851, or simply complete the online contact form and we will be in touch as soon as possible.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Enquiries received as illness ruins holidays at the Onyria Claros, Turkey