At Your Holiday Claims we have recently received an enquiry from a British holidaymaker who has fallen ill at the Hotel Club Turban in Turkey.
According to TripAdvisor visitors have reported contracting serious illnesses whilst at the five star hotel, which is promoted by tour operators including Thomson.
One holidaymaker commented: “I can honestly say we have only now just recovered our health.”
“The food is absolutely awful and thanks to this hotel we were both extremely ill, myself for the entire stay. It was quite serious which took weeks not days to recover from after I returned home.”
The cleanliness within the hotel has also been criticised, with holidaymakers describing guest rooms as disgusting and dirty after finding mould in their shower.
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “It is worrying to read reports of illness which mirror the enquiry we have relating to the Hotel Club Turban.”
“Falling ill on holiday can not only ruin a holiday but may also lead to requiring medical treatment at the resort and incurring out of pocket medical expenses.”
“I would urge anyone who has fallen ill on holiday at this hotel to contact myself or a member of our holiday claims team. We may be able to help you obtain compensation for the illness you have suffered, any lost days of your holiday, and any out of pocket expenses you may have incurred as a result of the illness.”
“I trust that the tour operators and hotel management will investigate the reports of illness at the Hotel Club Turban in order to prevent any further guests becoming ill.”
Contact Your Holiday Claims today
For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today.
Our dedicated holiday claims team has over 50 years’ combined experience within the travel law industry. They are on hand to offer any advice and guidance you may need on the claims process.
To speak directly to a holiday claims expert, call free on 0330 100 2851 or simply complete the online contact form to arrange a quick call-back.