ClubHotel Riu Ocho Rios remembered for the wrong reasons as illness strikes the Jamaican hotel

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ClubHotel Riu Ocho Rios remembered for the wrong reasons as illness strikes the Jamaican hotel

YourHolidayClaims understands that multiple recent guests of the ClubHotel Riu Ocho Rios, Jamaica, have fallen victim to an illness outbreak that is believed to have been caused by poor hygiene practices carried out at the resort.

If your Jamaican getaway has been jeopardised by illness, the YourHolidayClaims legal team could help you receive up to £43,890 in compensation!

You can speak to one our experienced holiday claims solicitors today by calling 0330 100 2851.

Or, you can provide us with a few details on your holiday to start your claim online.

Former guests comment on sickness at ClubHotel Riu Ocho Rios

  • Multiple holidaymakers suffer from gastric illness during their stay at the Jamaican hotel
  • Guests raise concerns over the lack of cleanliness at the resort
  • Illnesses reported at this hotel date back to the Summer of 2014

YourHolidayClaims have discovered recent reports on the website TripAdvisor, which reveal the illness issues which have been present at the Jamaican hotel.

One holidaymaker who visited the ClubHotel Riu Ocho Rios in November 2016 disclosed:

“A few people in our group have been sick…I believe its due to lack of cleanliness”.

“The pool is filthy, the water is cloudy, dirty … Chairs are scummy. Nobody cleaning anywhere to be seen.

“When my husband went to management to complain he was told if we want a clean pool we should go to the deluxe area. No attempt to even rectify the situation”.

In addition to this, further holidaymakers who have recently stayed at this hotel have also that they and a number of holidaymakers have suffered from “upset tummies” during their stay.

Holiday illness solicitors appalled

“Poor pool hygiene is not only unsightly, but can also lead to a variety of sometimes serious illnesses.

“Weve previously helped holidaymakers who have fallen ill whist on holiday in the Caribbean get the justice they deserve, including a couple who received £3270 in compensation after their stay in the Dominican Republic was devastated by illness.

“At YourHolidayClaims our dedicated holiday helpline remains open to anyone who has fallen on holiday within the last three years on 0330 100 2851. Dont miss out on the compensation you deserve, get in touch today”.

Tracy Stansfield,
Experienced solicitor here at YourHolidayClaims.

Visit our other outbreak articles concerning holiday sickness in Jamaica

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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ClubHotel Riu Ocho Rios remembered for the wrong reasons as illness strikes the Jamaican hotel