E. coli at The Grand Hotel triggers new enquiry

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We have recently received an enquiry after a holidaymaker was struck down with illness after contracting E. coli at The Grand Hotel in Sharm El Sheikh.

Travelling in a party of two, the guest said they both suffered sickness and diarrhoea during their stay at the Red Sea Holidays resort requiring time off work to recover when they got home.

Other guests have taken to TripAdvisor to review their time at the hotel and complained of poor hygiene standards, stating that the chef was “throwing food to mice and birds whilst cooking crepes” and “spitting into a bucket as he cooked”.

Other holidaymakers noted that the food being served was “lukewarm” and “reheated”. A guest commented: “The a la carte restaurants served your food less than three minutes after you ordered it. Everything was reheated and the chicken was grey. I would not advise eating the food in this hotel.”

A guest from Wales said that their holiday was also affected by illness, they commented: “My partner had food poisoning from raw chicken in one of the hotel restaurants and was very poorly for most of the holiday. On complaining to the hotel and Red Sea Holidays their response was that it is totally acceptable to serve raw chicken to their guests as they are busy!”

Head of Travel Law at Your Holiday Claims, Anne Thomson, said: “It is very concerning to read multiple reports of poor food hygiene and cleanliness issues from guests at the hotel.

“When hygiene standards start to slip there is a higher risk of holidaymakers becoming unwell. So its of the utmost importance that these standards are upheld to reduce this risk as much as possible.

“If youve suffered illness at The Grand Hotel I would encourage you to call either myself or our holiday claims team to discuss whether you could make a claim.”

Have you been ill at The Grand Hotel?      

With over 50 years combined experience in the travel law industry, our expert team of holiday illness solicitors are on hand to help you make a no win no fee claim for compensation.

If you’d like to talk to a member of our dedicated legal team about your claim, call us now on 0330 100 2851.

Or, you can click here to read more about how you can claim the E coli holiday compensation you deserve.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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E. coli at The Grand Hotel triggers new enquiry