A family of three who booked their holiday to the Skanes Family Resort in Monastir, Tunisia have returned to the UK after having their hard earned holiday ruined due to contracting E. coli. This is believed to have been caused by poor food and hygiene standards in the all-inclusive hotel.
They were confined to their rooms for 4 days out of 7. The severity of the illness led them to receiving medical treatment from a doctor at the resort.
On TripAdvisor the lady said: “Hygiene is not the best amongst some guests nor staff and may go some way to help explain the 4 days out of 7 that as a family we felt moderately unwell.
“Further to visiting our GP today he has confirmed we contracted Enterotoxigenic Escherichia coli. The themed Tunisian restaurant dishes feature a mash up of the main Buffett mixed with copious amounts of Tunisian chilli sauce. The food is brought to you, that’s the only difference.
“Luckily our stomachs prevented us from attempting the Indian themed restaurant and for reasons outlined very shortly we cancelled our last night’s reservation at the paid steak house restaurant.
Anne Thomson, Head of Travel Law at Your Holiday Claims commented: “I am saddened to hear this poor family’s holiday was affected by illness that could have been prevented.
“Undercooked food, cross contamination, reheated food and buffets that are exposed to flies and birds are some of the most common causes of holiday illnesses. We see many cases of holidaymakers contracting infections such as e.coli, campylobacter and salmonella when food and hygiene standards are poor or when there are breakdowns in standards.
“I hope the tour operators that sell and promote package holidays to the Skanes Family Resort carry out a full investigation into the recent outbreak of illness and seek to resolve matters as soon as possible.
Tunisia holiday illness compensation claims
The team at Your Holiday Claims has over 50 years’ experience successfully handling thousands of pounds worth of compensation for British holidaymakers every year.
If you have been ill whilst on holiday at the Skanes Family Resort in Monastir, Tunisia, or any other holiday destination, we will help you obtain the maximum holiday illness compensation you may be entitled to.
If you’d like to talk to one of our specialist holiday claims advisers, call us now on 0330 100 2851.