Here at YourHolidayClaims we have been notified of worrying reports that have emerged from Spain’s Elba Lanzarote Royal Village Resort, that suggest some sort of gastric illness outbreak is present at the newly opened hotel.
If you’ve had a winter getaway ruined by illness you’re in the right place, as our holiday illness specialists could help you claim up to £43,890 in compensation!
For additional information on whether you can make a claim, give us a call on 0330 100 2851 today to talk to our dedicated legal team.
Or if you can’t speak on the phone right now, you can start your claim online now by providing us with the relevant details regarding your holiday.
Unhygienic practices and illness issues at Elba Lanzarote Royal Village Resort disclosed by guests
- Numerous Christmas and New-Year holidays at the hotel have been ruined by illness
- Astonishing claims reveal that chicken was served to guests “completely raw”
- Travel law experts are concerned over Spanish hotels standards so soon after opening
We are aware of guests who have travelled to the Elba Lanzarote Royal Village Resort for winter celebrations are returning home disappointed, as illness outbreaks and poor hygienic practices are marring many visits.
While inspecting reviews on the website TripAdvisor, YHC experts uncovered reviews that do unfortunately point towards illness issues at the Spanish resort.
In a post on the website, one distressed holidaymaker claimed:
“[I was] incapacitated … [with] a bad tummy upset… [Along with] many other guests”
“There is a food hygiene problem [at the resort], the cold buffet food is left outside, unprotected for several hours”.
Regarding to the poor standards of the hotel, another former guest added:
“So many people were complaining … yet nothing was done to rectify or even improve the situation
“Holidays have been ruined and the hotel management are responsible for that”.
Additional reviews also reveal that there are many food hygiene issues that need addressed, including reports of undercooked meat and “raw” chicken.
Our holiday illness solicitors view
“It’s alarming to learn of multiple complaints of poor hygiene and illness outbreaks for a hotel so soon after its doors have opened.
“We are aware of how distressing it can be to have your holiday ruined because of illness, but our vastly experienced team of specialist solicitors can help those who have been struck by illness receive the justice they deserve.
Experienced holiday illness solicitor at YourHolidayClaims