Holidaymakers left “incapacitated” following illness outbreak at Elba Lanzarote Royal Village Resort

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Holidaymakers left “incapacitated” following illness outbreak at Elba Lanzarote Royal Village Resort

Here at YourHolidayClaims we have been notified of worrying reports that have emerged from Spains Elba Lanzarote Royal Village Resort, that suggest some sort of gastric illness outbreak is present at the newly opened hotel.

If youve had a winter getaway ruined by illness youre in the right place, as our holiday illness specialists could help you claim up to £43,890 in compensation!

For additional information on whether you can make a claim, give us a call on 0330 100 2851 today to talk to our dedicated legal team.

Or if you cant speak on the phone right now, you can start your claim online now by providing us with the relevant details regarding your holiday.

Unhygienic practices and illness issues at Elba Lanzarote Royal Village Resort disclosed by guests

  • Numerous Christmas and New-Year holidays at the hotel have been ruined by illness
  • Astonishing claims reveal that chicken was served to guests “completely raw”
  • Travel law experts are concerned over Spanish hotels standards so soon after opening

We are aware of guests who have travelled to the Elba Lanzarote Royal Village Resort for winter celebrations are returning home disappointed, as illness outbreaks and poor hygienic practices are marring many visits.

While inspecting reviews on the website TripAdvisor, YHC experts uncovered reviews that do unfortunately point towards illness issues at the Spanish resort.

In a post on the website, one distressed holidaymaker claimed:

“[I was] incapacitated … [with] a bad tummy upset… [Along with] many other guests”

“There is a food hygiene problem [at the resort], the cold buffet food is left outside, unprotected for several hours”.

Regarding to the poor standards of the hotel, another former guest added:

“So many people were complaining … yet nothing was done to rectify or even improve the situation

“Holidays have been ruined and the hotel management are responsible for that”.

Additional reviews also reveal that there are many food hygiene issues that need addressed, including reports of undercooked meat and “raw” chicken.

Our holiday illness solicitors view

“Its alarming to learn of multiple complaints of poor hygiene and illness outbreaks for a hotel so soon after its doors have opened.

“We are aware of how distressing it can be to have your holiday ruined because of illness, but our vastly experienced team of specialist solicitors can help those who have been struck by illness receive the justice they deserve.

“So contact us today, by calling us on 0330 100 2851 to speak to one of our dedicated advisors or by starting your claim online now”.

Sue Robinson
Experienced holiday illness solicitor at YourHolidayClaims

Read other Spanish outbreaks here

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymakers left “incapacitated” following illness outbreak at Elba Lanzarote Royal Village Resort
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